Classic Reviews
 



 TAMARA C 
As always, GCCC takes care of me and my car. I feel safe in the shop and on the road because I'm fully informed of my options. I've recommended GCCC to anybody who asks and to many others who didn't.


 Genuine Car Care Center replied:
Thank you Tamara, It's always great to hear that its another job well done and that we are well recommended by a customer to their friends and family. As always thank you for your business. Don





 DIANA/GREG S 
Thanks for everyone's help when I was out and had trouble with auto you showed me that you do have good concern over your customers..... Thanks, Stobaughs
 





 Anonymous 
Courteous and quick service. Thanks.
 





 Anonymous 
I was there for basic oil/filter change, tires rotated and then was glad to have front brake pads replaced on the spot. Job well done.
 





 DUSTIN/CARRIE R 
Honest, reliable, dependable, just all around great people.
 





 CONRAD S 
Knowledgeable, fast and fair.
 





 SHIRLEY S 
Great service!
 





 GREGORY / ANGELA B 
I came in for a new tire because of a flat. They offered to pick the tire up from another store or I could come back later in the day. Very polite and friendly. I left with a new tire, an inspection and an oil change. We will be back.
 





 BRIAN C 
always great service and great attitudes. a real class shop
 





 TASHIKA O 
It is not too many places these days where you are made to feel like your business is appreciate. Genuine Car Care is always welcoming and provides efficient service. Never any regrets coming here.


 Genuine Car Care Center replied:
Thank you Tashika, It is always a pleasure to see you and it feels great knowing you pass 100+ shops to travel from Mebane to have us take care of your family's vehicle needs. Thank you for your continued patronage. Don





 Anonymous 
Great team that works to serve customers promptly and fairly. The guys at Genuine rock!
 





 WANDA M 
Great service!
 





 Anonymous 
Great Service, dependable work when I really needed it.
 





 KEVIN / JUNE S 
I called to ask a question about my truck because it suddenly would not start and I was stranded. GCC volunteered a jump pack to try and start it to save me a tow. They called me back to check on me a little later. I still had to get it towed but I was in good hands that day. They replaced my starter overnight.
 





 CONRAD/CORLISS D 
Always professional
 





 Anonymous 
I'm always impressed with the speed and quality of their customer service. Very pleased to take my car and my business to Genuine Car Care Center in Kernersville whenever I need maintenance.
 





 WILLIAM / SANDRA J 
Excellent service and attention to detail.
 





 Anonymous 
easy to understand what's going on and i need to do about it.
 





 FRANCES H 
Genuine Car Care is a great shop to get your car fixed, I have been going there for 7 years and never had any problems with the work that they do. They are very honest and professional, From the guys that work in the office to the guys that work in the shop. I would never bring my car to anyone else.................
 





 BOB B 
The company was recommended by my daughter. Found the experience very satisfactory.
 





 JOHN M 
Great Bunch of Guys as well as Experienced Mechanics that are actually going to Fix your Vehicle instead of Putting a Band-Aid on it and say its fixed like some Car Dealerships do around here, just to have it Break down again.. If YOU want it Fixed & Fixed Right, I Recommend Genuine Car Care Center.. Honest & Straight Foreword..
 





 MARY/CARL C 
got me out of a really tight spot by fixing a flat tire after closing time. Very professional, efficient, and friendly. Thank you Don, Gary, and Jayson for taking the time to help me when you could have closed up and gone home. You all care about your customers and your community. You all are the BEST!
 





 Anonymous 
The people at Genuine Car Care Center are honest. Went in thinking there was something really bad wrong with my car. After checking it over, it was a minor repair. They fixed the problem and saved me many dollars.
 





 WILLIAM B 
Excellent and fast service
 





 DAVID D 
It was my second time here.. nice people but I thought I was at a car dealership trying to sell me oil change trying to sell warranty on my car .I just wanted to get my car aligned.


 Genuine Car Care Center replied:
David I'm sorry if we were not clear in the explanation that the warranty is not something that is purchased,it is something that is given for free when we perform recommended maintenance services on your vehicle before the odometer reaches 75k miles.We do have the belief system that it is our responsibility to help our customers realize the maximum lifespan out of the vehicle brought into our shop.Sorry again for any confusion.





 MARK / CATHY M 
They review all of my records to keep me up to date and are always courteous and look out for my best interest
 





 GREGORY / ANGELA B 
Nice employees. Good service. Will come back.
 





 Anonymous 
Genuine Car Care has repeatedly demonstrated honesty and diverse technical knowledge in an industry where that combination is rare. Kudos to an outstanding group of great guys.
 





 DOUG/DONNA B 
Friendly fast service. Nice waiting room and clean rest room.
 





 PHYLLIS/TERRY O 
Great honest service.
 





 KARLA J 
Quick service and friendly staff.
 





 DAVID D 
Nice people and clean place
 





 Anonymous 
These guys are always incredibly helpful and professional. Car fixed right the first time.
 





 BRIAN C 
great service with a smile
 





 JUDITH H 
Very good service.
 





 TERRY / GERALDINE D 
As always, excellent service.
 





 BARBARA/MARK K 
Honesty and Integrity!!!! We have been having our cars serviced here for many years and have always been happy.
 





 CONRAD/CORLISS D 
Excellent customer service. Honest, trustworthy. Comfortable and friendly atmosphere. Don and his team go out of their way to do make sure that your car care needs are meet. We have been taking our cars for years and can trust them to take care of whatever the issues are and make recommendations based on their best judgment.
 





 MARGARET B 
My experience was a positive one. The staff were professional and very feiendly.
 





 MARY/CARL C 
As always, excellent service. Thanks to David & Gary @ Genuine for taking such good care of our auto needs.
 





 MATTHEW / JENNIFER C 
I came in for an oil change and mentioned that I needed a tire repair also, but only had an hour lunch break. They pulled someone off another job to complete both needed repairs. Thank you for going above and beyond.
 





 LAURA F 
I have been a customer for 5 years and always get great reasonable service ....never try to sell me extra services, excellent customer care....great owners/ managers...honest and reliable....excellent!!!....Laura
 





 Anonymous 
Excellent service as always. Never take my car anywhere else.
 





 BARRY/DORIS B 
Genuine Car Care provided a quick and courteous service.
 





 BRIAN C 
always fantastic service
 





 FRANSICO / AUDRA B 
Outstanding customer service.. Recommended
 





 Anonymous 
Great service every time!
 





 Anonymous 
Online appointments, clean and professional reception area, great service, competitive prices, fast service.
 





 Anonymous 
Trustworthy and great to work with
 





 PHILLIP J 
Friendly service, called immediately, Work completed in one day. I will continue to bring my trucks to GCC
 





 Anonymous 
I popped in when I discovered a nail in my tire. The problem was disposed of quickly.
 





 Anonymous 
Staff is always courteous & welcoming. They handled my car quickly & got me on my way!
 





 GARY/DARLENE B 
As always the service and care was excellent!! We are so happy to have a place that takes such good care of our vehicles and is an enjoyable place to be. It's like a Doctor with a good bedside manner. Thanks!
 





 JOHN F 
Another great job as usual guys. Thank you so much for taking care of both of my vehicles as if they were my own. I trust all of you completely and really appreciate you.
 





 PAUL / JENNIFER J 
Genuine Car Care is the first choice for both my Suv and large van. Love the service and the upfront honesty (yes, honesty) of everyone here. Thanks again, job well done.
 





 DENISE / DALE M 
So helpful, So thorough repeat customer
 





 SANDRA/TIM H 
A great job as always. Super fast.
 





 DEANNA J 
The guys at Genuine never fail to compose themselves in a professional manner. As long as I have a vehicle, I'll be taking it to them.
 





 LARRY W 
best of service anywhere
 





 GAILE E 
Fantastic Service.
 





 WANDA M 
I have always received good service at Geniune.
 





 STEVE/CYNTHIA H 
Great customer service.
 





 CHARLIE/ DIANNE P 
Excellent service. Don and Gary are knowledgeable and friendly. I would not hesitate to use genuine care care again.
 





 Anonymous 
Honest and transparent!
 





 CHRIS/BRIANNA W 
My wife and I have been taking our vehicles to Genuine for several years now and these guys are true to their name---GENUINE! Other shops have given me the run-around or used scare tactics to get me to spend more money on my vehicles than was necessary. Not so at Genuine. They have always treated me with respect and honesty. When they recommend a fix, I know they have my best interest at heart. They'll even recommend other shops or ways to fix my vehicles that is more efficient and cost effective for me from time to time. What other shop would do that?!? Additionally, they take the time to teach you about your vehicles and WHY things fall apart and HOW to keep them from doing so. Lastly, they stick by their work. If it's not done right the first time (which is a statistical anomaly) they will work tirelessly at their own expense to figure out the problem and get you back on the road. I've already recommended these guys to several friends and family members and each have had a positive experience. Experience the Genuine difference for yourself!!!


 Genuine Car Care Center replied:
Wow. Thank you Chris and Brianna. I may steal your comments and use them in our marketing. It is always a pleasure working with you and the entire family.





 Anonymous 
Quick service
 





 MIKE M 
Excellent service
 





 ART/TRACY R 
Fantastic! Communication was great on options and needs.
 





 GEORGE Y 
The best, most trustworthy auto repair facility I have ever used.
 





 RON / DAPHNIE W 
Always get great service at Genuine.
 





 LISA/JOE H 
Always very happy and pleased with service and professionalism
 





 Anonymous 
As always, great service! Thanks!
 





 Anonymous 
Always courteous, and helpful in keeping my car in good condition.
 





 JOHN W 
excellent service, reasonable cost, in a timely manner
 





 Anonymous 
Great Service
 





 CONRAD/CORLISS D 
Genuine always
 





 JOHN B 
Nobody at garage when we arrived at our 7:30 appointment. Truck works great now after replacement of alternator. Had truck ready at noon. Excellent!
 





 LISA/JOE H 
Always professional, efficient.. No need to say more
 





 MIKE M 
Always timely service at a fair price
 





 FRANSICO / AUDRA B 
Very professional customer service. Fast and affordable. I recommend this shop. Thank you.
 





 Anonymous 
I highly recommend Genuine Car Care Center.
 





 MELISSA / ALBERT A 
Genuine is genuinely great! They are always quick and yet thorough. They will make sure everything is ok before they let you leave.
 





 CYNTHIA / JIM C 
Excellent as always
 





 TAMARA C 
You were right! It was the brakes. Thanks for taking such good care of my car, and by extension, me and my family.
 





 REBBECA M 
Fast, friendly and reliable service overtime!!! Bring you car here!!!
 





 JOAN W 
Don and the crew at Genuine are the BEST! I walked in and they got my car in right away! Thanks so much for always going above and beyond to take care of me! :)
 





 Anonymous 
Reliable service of vehicle.
 





 Anonymous 
I've been bringing my vehicle here for service for 4+ years. I've been happy with the quality of parts/service and the staff hasn't tried to over-sell me on services I don't really need. Recommended.
 





 Anonymous 
Always appreciate the prompt, courteous, professional services received
 





 TINA/KEVIN K 
Very thorough, and they tell me what is coming up to be repaired so I can plan ahead for it. LOVE that!
 





 LISA/JOE H 
Always been very pleased. No complaints
 





 SANDRA/TIM H 
As always, Don took good care of us. We needed much more work done that we had expected, but Don went over everything with us and gave us our options. I always feel comfortable here and know that I can trust them.
 





 RANDY/DEBBIE R 
Friendly have been well pleased with them every time I have used them.
 





 LEROY S 
Excellent service and friendly knowledgable staff.
 





 Anonymous 
I dropped by Genuine Car Care Center yesterday afternoon to have my car inspected. There were three cars ahead of me and I was in and out of there in 30 minutes - just as I was told! I would recommend this car center!
 





 Anonymous 
Quick and easy service.
 





 MARK D 
As usual, a already known repair had to be made before the state inspection. The repair was made and state inspection made within two hours. Pretty hard to beat that...and it came in under estimate...PERFECT!
 





 WILLIAM B 
Excellent fast service as usual.
 





 REBBECA M 
I am a regular customer here. I had air conditioning and brake issues. They fixed it in enough time for me to get to work! That is amazing! I love this place.
 





 KATIE V 
Best place to take your car...friendly trust worthy staff and quick service!
 





 YOLANDA T 
I love this repair shop!! EXCELLENT PEOPLE...EXCELLENT SERVICE!!!
 





 Anonymous 
Friendly and fair service
 





 DEANNA J 
These guys always have great attitudes and have never let me down. As long as I have wheels I'll be taking my car to GCCC.
 





 NATHAN M 
I had an alignment done on my 4Runner on my first visit to GCCC and I had a great experience. They even worked with me on letting me pay over the phone and pick up my truck after their shop closed for the day. I was worried about the alignment getting done properly since I do have a 2.5" suspension lift and it was last done incorrectly at another tire shop down the road. But, when I picked up my truck I immediately saw that the camber issue I did have was no longer there, and the 4Runner drove perfectly. I will definitely be a returning customer,and I appreciate the great job you did on my vehicle.
 





 PAUL / JENNIFER J 
Great job as always! Thanks again
 





 Anonymous 
Great as always!
 





 BRIAN C 
Excellent service and always with a smile
 





 STEVE E 
Very helpful finished work ontime
 





 ELISSA/JOHN B 
Very thorough. They are great. Thanks.
 





 PHYLLIS/TERRY O 
Great job, thank you!
 





 Anonymous 
The guys were very nice and took care of my problem quickly during a busy time.
 





 AMY P 
Awesome and efficient! They are always able to help me in a pinch. Love these guys!
 





 GREG C 
great service
 





 SELENA / ROBERT W 
Amazing as always! Friendly and helpful staff!!! Great waiting area!! Can't beat their prices any where!
 





 TERRY / GERALDINE D 
The Gentlemen at the service desk were Very polite and professional. The technicians did an excellent job as well.
 





 AL S 
I went in for the initial 5,000 mile warranty service on my 2015 Nissan Frontier. The job was done quickly and at a reasonable price.
 





 PHYLLIS/TERRY O 
Great service!
 





 ELISSA/JOHN B 
Fantastic, as always. Thank you!
 





 GREG / JEANNETTE B 
Honest evaluation and diagnosis of issues. With severity and time line to maintenance discussed.
 





 SHARON H 
Always fast, friendly dependable service!
 





 THAD F 
great service from all!
 





 Anonymous 
Always a great experience. I don't take my cars anywhere else!
 





 Anonymous 
I've used Genuine Car Car for several years to maintain 2 high mileage vehicles and I am very happy with their service. I have found them to reliable and trustworthy. They have performed jobs from simple brakes to engine repairs; are reasonably priced; and have never been late on delivering the vehicle back when promised. I will go back without hesitation and recommend them to my friends and family.
 





 Anonymous 
Great service. Always friendly and fast!
 





 RAWL/THERESA I 
It was my first time and I loved the service that I received. Gary at the front desk was so helpful. I will be bring all my vehicles to this shop.........thanks again for the great service.
 





 PAMELA B 
Genuine Car Care always provides excellent and professional service. Don asked all the right questions to help determine my car’s problem. A couple of hours after leaving my car, he called and explained its issues. Then he told me how much it would cost and asked if I wanted them to do the work. I trust his judgment, so I agreed to have all the issues resolved. My car was ready sooner than I’d anticipated. And they even remembered to install new windshield wipers – which was a minor item I mentioned even before bringing the car to them. Many thanks for your honest, reliable, knowledgeable, and friendly service!
 





 MATTHEW P 
Gary and the rest are great people to work with. This is the only place I take my car for service.
 





 Anonymous 
Excellent service!
 





 MARK / PAT H 
Visit was enjoyable. Gary got me in and out promptly. This team always does an excellent job!
 





 Anonymous 
I've been having my car serviced here for 4 years and they always do a good job without trying to sell me services I don't really need.
 





 Anonymous 
Great customer relations. Came across as confident in their abilities to get the job done and it WAS done! The business hours are convenient and they are closer than going to the dealership to get car maintenance done. I will definitely continue to use their resources.
 





 Anonymous 
The service here is great!
 





 BRIAN C 
great service
 





 Anonymous 
Quick, dependable and trustworthy. Enough said.
 





 Anonymous 
Excellent as always. Never have to worry about the quality of workmanship and service. Thank you for a great job.
 





 WILLIAM B 
Informed me of cost and other due service. Fast work.
 





 ROBERT P 
This was for routine service: oil change and tire rotation. I didn't need an appointment. In and out in record breaking time. I'll be back in 6 months.
 





 HERB / CAROL P 
My husband And I have been using Genuine Car Care since they opened. I feel very confident using them and trust their recommendations when something needs to be taken care of. I trust them more than a dealer.
 





 LAURA F 
Outstanding service as always....love GCCC Laura
 





 Anonymous 
WONDERFUL, transportation was provided as I needed it. The job was done early unexpectly. Always like to have my car back on timely matter as promised and it happened.
 





 CANDACE O 
Super friendly service. Waiting room clean and comfortable. Personnel friendly. I was waited on quickly and efficiently.
 





 SALVATORE V 
Service managers are always friendly and helpful.
 





 Anonymous 
Been taking my vehicles here for almost 4 years. I appreciate their approach to recommending services without being pushy.
 





 STEVE/CYNTHIA H 
Great experience
 





 Anonymous 
The problem will be worked out later on. It was explained to me very clearly what the problems might be. I will be back next week.
 





 DENNIS/CAROL S 
Courteous staff, Good work at a good price.
 





 GEORGE Y 
great staff
 





 Anonymous 
Whenever ask who does my auto maintenance, I always recommend Genuine Car Care.
 





 REBBECA M 
I may sound like a broken record....but I love this place. I feel so confident about my car. They take good care of me. Their work is excellent. Come on down!!!!
 





 Anonymous 
There are few auto repair businesses with the high quality, reasonable cost and honesty that occurs at Genuine Car Care.
 





 DIANA/GREG S 
Thanks for everyones help on what is a problem with my 2008 HHR it is running so good every time I have Genuine Car Care Center take care of every problem I have with out giving me the run about. Thanks, Diana
 





 PHYLLIS/TERRY O 
As always, honest people and great service.
 





 WILLIAM B 
OK. Could not find problem.
 





 WAYNE/TAMMY T 
My wife and I can't say enough about Don and the folks at Genuine. Everything we've ever had done there has stayed fixed. What's more--they have worked with us when the situation warranted it, and take the time to know and understand their customers. If something isn't absolutely needed, they will tell you that too. And we've never felt like they pushed services or products that weren't needed.
 





 TERRY / GERALDINE D 
Excellent and reliable service. Friendly and experienced staff.
 





 LAURIE/BOB T 
Excellent every time I have service! They have never let me down.
 





 BRIAN C 
great service always
 





 Anonymous 
The people at Genuine Car Care Center take pride in their work and work hard to keep my vehicle safe and efficient. They are approachable and take the time to explain the work that I need on my vehicle. In sum, they are friendly, honest and knowledgeable about vehicle maintenance.
 





 LAURIE/BOB T 
Excellent!
 





 JIM K 
The staff is very friendly and knowledge. The facility is very clean and comfortable if you have to wait. I highly recommend this location.
 





 LAURIE/BOB T 
The Genuine staff is wonderful. They are pleasant, knowledgeable and efficient with a great sense of humor as icing on the cake. We brought our truck in for an oil change (we don't drive it very often). They told me the oil and filter were still clean and an oil change was not necessary at that time. They are really awesome! The best auto shop we have ever used!
 





 STEVE/CYNTHIA H 
Great customer service. Final invoice did not exceed the quote that was given the week before I took the van to them for repairs.
 





 HERB / CAROL P 
These guys are GREAT! Get it done quick and let me know if any of the 'mileage scheduled' items are coming due. I trust them with my wife! Herb
 





 JOAN / GARY H 
We have always been satisfied with the friendly service receive whenever we bring our vehicles in. Because there is no high pressure to do something we don't need or want, we feel confident when we are made aware of a need that it is necessary. Wouldn't take our cars anywhere else.
 





 AL S 
I am a new resident and when the "check engine" light illuminated on her 2007 PT Cruiser I was at a loss as to where I should have the work done. Wanting to use a company here in Kernersville, I checked with the Chamber of Commerce and found that Genuine Car Care was a member. I asked (I believe his name was Gary) to have my vehicle checked not only because of the light but to identify any other issues that needed to be addressed. He was able to describe the work that needed to be done in a manner I could understand not being a mechanic after which I decided to have them do the work. That was in the afternoon and the work was completed before noon the following day. Time will tell if the work was done well but the car sure does run better and ride smoother plus no more "check engine" light.
 





 KIM K 
Always quick and good work.
 





 Anonymous 
Outstanding as always, minimal wait time, excellent personal customer service, care about me, give feedback about my car, reasonable costs
 





 ELISSA/JOHN B 
Fantastic service!
 





 KAREN C 
Hi Don/David et al: I get a new RX350 each year so I now have a 2015 RX350...Paul and before him GM spoiled me! Please update my file. Thanks. Karen C.
 





 CONRAD/CORLISS D 
Great Service
 





 BRYICE / TAKITTA T 
As always top notch service. Correct diagnosis and a timely fix at a reasonable price. I trust these guys and that's the most important thing. Keep up the good work.
 





 MELISSA / ALBERT A 
Great as always!
 





 Anonymous 
Always a good experience at Genuine Car Care Center!
 





 REBBECA M 
You can never go wrong at Genuine. They do great work, and make you feel secure. Love this place!!!
 





 LEROY S 
Excellent service on a computer problem. Was kept informed as to the progress as the repair took several days. All problems were corrected when work was completed.
 





 JOHN/VICKIE B 
As always, very good service.
 





 Anonymous 
Super Service. I appreciate have a quality trustworthy auto service provider like Genuine Car Care.
 





 KEVIN / DONNA S 
great job!
 





 BRIAN K/ANGIE D 
Don and Gary and team are the best in the business!!
 





 Anonymous 
I have 4 high mileage vehicles and trust the folks at Genuine Car Care with them all.
 





 JOAN / GARY H 
Always friendly and helpful. Work done quickly while I wait.
 





 KARLA J 
Brought the car in to check a noise coming from the rear brakes. They took it for a test drive and told me that safety-wise it's fine and live with the noise. They didn't feel right about doing rotors and brake pads now when they still have some life left in them.
 





 ELISSA/JOHN B 
Best mechanics and office staff in NC!
 





 Anonymous 
On October 17, both of our cars were serviced in a courteous and professional manner.
 





 Anonymous 
Friendly and honest with a focus on customer service. Just moved to area and was looking for a reliable mechanic/shop that is trustworthy. I believe we have found this with them.
 





 Anonymous 
I had a bad tire as I was getting ready for a trip, came in first thing in morning and was promptly taken care of, assured me my tire was good after repair and didn't try to sell me a new one...I love genuine car care, I trust them to be honest, they take great personalized care of me...thx David...
 





 CHRIS/BRIANNA W 
Genuine always takes good care of me. They're always straight to the point but never make unnecessary or frivolous suggestions to fix up my vehicles.
 





 LARRY / DIANE M 
These guys are honest and know their stuff. That's a rare combination in the automotive maintenance business.
 





 Anonymous 
Friendly, polite customer service. Like that they don't try to pressure you into additional services. Nice waiting area.
 





 TIM/KAREN S 
Gary took good care of me. I've taken all of my vehicles to Genuine since I moved to NC years ago. Don and Gary have always taken good care of me and everyone I refer to them.
 





 DENNIS/BECKY M 
Always friendly and very helpful
 





 BOB M 
Great work, fair price informed me on what I should do now and what could wait.
 





 GEORGE Y 
Highest quality service.
 





 STEVE/CYNTHIA H 
Fast and Friendly service.
 





 ELIZABETH S 
Very satisfied with the level of customer service and expertise.
 





 TAYLOR J 
Great customer service. This was my second visit here and the service is always quick and friendly. They provide me with suggestions, but don't pressure me. I love the customer service
 





 Anonymous 
I depend on Don and Gary to keep my cars running.
 





 PHYLLIS/TERRY O 
Thank you for your great service, clean waiting room and reliability!
 





 JEFFREY/LEE H 
Been taking 3 cars, plus my daugther takes her car to Genuine. Started with them when they opened and they provide excellent excellent service. Jeff Hatling
 





 JOAN W 
Genuine was able to get my car in right away, and even offered to drive me to the rental car office! They kept me up to date all day on what was going on with my car, and exactly what needed to be done. I will not be going anywhere else! Thank you!! :)
 





 GAYLE T 
Nice, Friendly & Helpful. Highly Recommended.
 





 LARRY / DIANE M 
They really take care of our cars!
 





 GERI C 
As always, great service and fair price.
 





 CYNTHIA / JIM C 
Great as always
 





 ROBIN M 
Great service all the time!
 





 STEVE/CYNTHIA H 
Service adviser was courteous and van was finished when promised.
 





 ERIC/ADAM/GARRETT K 
Always quick and reliable!
 





 TOM/SUE B 
Great service, as usual!
 





 DAVID T 
Thanks Rob for listening to me and go beyond what most places would do. You found the problem and fixed in no time. You guys are the BEST
 





 TERRY / GERALDINE D 
Ask and ye shall receive.
 





 JANE M 
Very couresty with my coupons and points and made future recommendation on my tires.
 





 MARK / PAT H 
David did a terrific job working with me to diagnose the issue with my vehicle and resolve the situation. The vehicle runs great. Thanks for your always fantastic service!
 





 DONNA M 
Everyone here is always so helpful and upfront. Being a woman, it's hard to find a place where you trust them not to take advantage of you. I think the staff here is excellent and would highly recommend them to anyone!
 





 YOLANDA T 
It's always a pleasure...such good and kind people who do excellent work!!!
 





 JANE M 
Solved the light/blinker problem in 2 visits.
 





 CANDACE O 
Super as always. Quick, efficient, used mats to protect my seats & floor. Didn't try to sell me bunches of extras I don't need!
 





 TINA/KEVIN K 
I always feel like the guys at Genuine Car Care treat me fairly, and do a great job to get me back on the road quickly.
 





 ROBERT P 
The cost of a synthetic oil change has really come down. My wallet thanks you.
 





 SANDRA T 
Always professional and helpful!
 





 ROBERTA W 
Tservice is always quick and efficient -- and it's usually a pleasant experience!
 





 LARRY W 
great job
 





 GAILE E 
Always Excellent Service. Thank you guys for taking care of my needs.
 





 ROBERTA W 
You are always so prompt & courteous in taking care of my car. It's a pleasure to come in!!
 





 SHARON H 
Fast, friendly service. It's really nice to have people you trust to make repairs to your car. I highly recommend these folks!
 





 JAMES H 
Great job- again!
 





 PAMELA B 
Great and friendly service. I was in and out in no time and for a very reasonable price. Thanks so much for the excellent service. It's so nice to have my car worked on and cared for by honest professionals. Also enjoy your lovely waiting room!
 





 JAMES A 
Great Job each and every time. I really appreciate the honest feedback given and received each time I have a question.
 





 JANEEN P 
Always excellent service
 





 KATHLEEN / MELISSA R 
Love these guys!
 





 ELIZABETH S 
Very satisfied with the level of customer service and expertise.
 





 CLAIRE V 
Very curitious and kind! Excellent service and honest answers. I will definitely be back!
 





 DIANA/GREG S 
Everyone are verygood at what you do for my automobiles and keep them going in top shape... Thanks STOBAUGH
 





 MIKE / DEBORAH B 
Excellent service as always
 





 LARRY W 
Will be there next week for brakes and seals on rear.
 





 Anonymous 
I depend on the guys at Genuine Car Care to keep me rolling. They are knowledgeable and fair on auto repair issues.
 





 CONRAD/CORLISS D 
Service with an humble attitude.
 





 REBBECA M 
Love this place, love their work, love these guys! I recommend them to everyone!
 





 GEOFFREY S 
The usual excellent service I've come to expect. Thanks, Geoff.
 





 JANE M 
Excellent service, plus honest explainable to my car's problem was acceptable.
 





 KATHY F 
Excellent and professional service!
 





 MARK / CATHY M 
I can always trust that the work is done correctly and that your company examines my car carefully.
 





 JOAN / GARY H 
We've always been satisfied with the service we've received.
 





 MARK D 
I can't recall when I've been dissatisfied with the service. Fast, efficient and fair treatment makes me keep coming back!
 





 KEVIN / JUNE S 
Thank you for finding out the transfer case was low and making the noise. It's Much better!! Thank you too for the seal.
 





 WILLIAM / JAN L 
The work on the Expedition was tremendous. It now rides and handles like a new vehicle. The work on the Cadillac was also well worth the time and expense to the drivability of the vehicle. Thank you all for your efforts.
 





 WAYNE/TAMMY T 
Great service as always for routine timing belt replacement due to mileage and other normal maintenance items.
 





 LARRY W 
Great
 





 ELISSA/JOHN B 
The best in the Triad!
 





 LAURA F 
Great service all the way around....as usual
 





 PAUL /SUSAN G 
Always professional. You guys should be the standard for customer service in any industry. I wouldn't want my vehicles sent anywhere else other than your shop.


 Genuine Car Care Center replied:
Paul thank you for taking the time to give us this great review. We do strive to make it right the first time and as always I appreciate your business. Don





 ZEKE B 
You guys Genuinely care and I appreciated that. The great prices for the work was great also.
 





 JOHN / PATTY S 
Last week I took my Camry to Genuine for various issues. When I returned to pick up my car, Don Kramer told me that he had just driven my car and was not completely satisfied. Don had someone take me home and I got my car the next day. Everything was handled professionally and courteously.


 Genuine Car Care Center replied:
John,thank you for the kind words. When a vehicle leaves my shop I want be assured it can not be improved by anyone else. I appreciate your business. Don





 BRYICE / TAKITTA T 
Excellent service as always. In and out with no extra services forced on me. Just giving me what I need. Keep up the good work!!!


 Genuine Car Care Center replied:
We will always tell you what we feel is needed, It is up to you what you decide to do with that information. Thank you again for your business. Don





 JANEEN P 
Dependable, helpful
 





 TERRY / GERALDINE D 
You guys are great.
 





 GAILE E 
Always excellent service.
 





 PAUL / JENNIFER J 
Awesome!
 





 CLAIRE V 
Great service and honest people!
 





 CYNTHIA / JIM C 
They always take good care of us
 





 KEVIN / JUNE S 
Thanks for getting the Buick done so quickly.
 





 MARK D 
This is going to ruin me, yet another excellent experience, many Thanks to the Genuine Car center staff!
 





 Anonymous 
Brought in a "new to me car" for complete check. Needed a few things. Quick service. Good price.
 





 TIM P 
Quick and excellent service from a knowledgeable and friendly staff. Best auto care center in Kernersville, hands down.
 





 DEBRA/PAUL B 
Only place I will go. Good people, good work, and all at a reasonable cost. Paul
 





 SCOTT/TERESA L 
Always great service.
 





 TOM F 
Prompt, courteous, professional service. Not any less expensive than a dealer but they cut out the drama.
 





 PHYLLIS/TERRY O 
Thank you for keeping me rolling!
 





 LORRAINE M 
Great service and good people!
 





 RACHEL F 
These guys get me out quickly and the price is always right. Don and David are the best!
 





 ZIVON/SHEYENNE P 
I won't take my vehicles anywhere else!
 





 PHILIP / MARY LOU C 
Thanks so much for taking care of Mary Lou's Jeep. Service was fantastic as always!
 





 PAUL / JENNIFER J 
Great job as always
 





 DUSTIN/CARRIE R 
I wouldn't take my suzuki anywhere else. When I bought the car it had 34,000 miles on it. It now has a little over 70,000 and since I brought it in and had it serviced recently she runs better now than the day I bought it! I am impressed! Thank you genuine car care for caring about my car.


 Genuine Car Care Center replied:
Dustin, Thank you for the vote of confidence and allowing us to keep your family safely on the road. Don





 ANDY F 
Maintenance light was not reset


 Genuine Car Care Center replied:
Andy, I'm sorry we failed to reset your maintenance light.I appreciate you letting me know so I can use it as a reminder to the guys. I appreciate your business. Don





 SCOTT/TERESA L 
Always great service.
 





 MARK / PAT H 
Gary and Don always ensure my vehicles are in good shape. They care about their customers!!
 





 BETTY F 
Very fast. Almost wondered how my inspection and oil change and 3 filters could've all been completed in less than an hour
 





 MARK/SUSAN/RYAN G 
always great service
 





 TOM F 
Prompt, courteous, professional service. Not any less expensive than a dealer but they cut out the drama.
 





 JANEEN P 
Very helpful, knowledgeable
 





 JOAN / GARY H 
We've always been satisfied with the work done on our cars and the service we've received over the past several years. wouldn't go anywhere else.
 





 ROBIN M 
Always excellent service
 





 KATIE V 
Great service! Will continue to get all service done there
 





 TERRY / GERALDINE D 
If I didn't like your work I wouldn't keep coming back.
 





 TAMARA C 
Friendly, welcoming service. Very helpful and thorough. Didn't push upsales that were unnecessary.
 





 JANE M 
All problems were corrected and solved to my satisfaction.
 





 CONRAD/CORLISS D 
Great work...
 





 JANEEN P 
Very helpful, knowledgeable
 





 SCOTT/TERESA L 
Always great
 





 SANDRA T 
The staff are always professional, well prepared and most importantly, I trust them. I've been taking my car there for about 6 years and have never had a problem.
 





 KATHY D 
Fast friendly service. No pressure trying to get me to upgrade what I want. Great job.
 





 SHARON H 
always friendly fast service
 





 TERRY / GERALDINE D 
If I didn't like your work I wouldn't keep coming back.
 





 FRIEDEL / SANDY K 
You Guys are the best
 





 TAMARA C 
Friendly, welcoming service. Very helpful and thorough. Didn't push upsales that were unnecessary.
 





 TIM P 
Very knowledgeable and friendly. They worked on my car as if it was one of their own. Would recommend to anyone.
 





 JEFF/JULIE J 
Gary, Please make sure our address says 430 Bent Creek Trail. We received soemthing at our old address last week. Thanks.
 





 JANE M 
All problems were corrected and solved to my satisfaction.
 





 FAITHE E 
Excellent service, fast, fair prices. Thanks!
 





 CONRAD/CORLISS D 
Great work...
 





 SCOTT/TERESA L 
Honest and excellent every time.
 





 AMY/STEVE H 
Genuine Car Care Center is the BEST. I would suggest changing your name to Genuine Care Car Center because the staff really cares about doing the job right and ensuring customer satisfaction.


 Genuine Car Care Center replied:
Thank you for the great vote of confidence.....





 JEFFREY/LEE H 
Been with them since they opened. Always excellent service.
 





 REBBECA M 
The most amazing place!
 





 ELISSA/JOHN B 
These guys rock! The best in the Triad!
 





 LAURIE/BOB T 
They take good care of my car and truck and are very professional. They remember us when we come in and are very friendly.
 





 SHARON R 
Excellent service, appreciate it.
 





 REBBECA M 
I love Genuine! They take great care of me and my car. Take your car here and just experience how great it is.
 





 LARRY W 
Keep up the great work
 





 PAUL / JENNIFER J 
I won't take my car anywhere else!
 





 GREG F 
Took the time fully fix the problem. Thanks!
 





 AMY/STEVE H 
Genuine Car Care Center is the BEST. I would suggest changing your name to Genuine Care Car Center because the staff really cares about doing the job right and ensuring customer satisfaction.


 Genuine Car Care Center replied:
Thank you for the great vote of confidence.....





 JUDITH H 
Very friendly. Had a nice waiting area with TV, coffee, and computers. I definitely would go back there again.
 





 LARRY B 
Always do top notch work!!
 





 ELISSA/JOHN B 
Best mechanics in the Triad!
 





 SELENA / ROBERT W 
Awesome! I have told all my friends to start coming here! Won't be going anywhere else!
 





 BILL/ SUSAN A 
Great and trustworthy service!
 





 JEFFREY/LEE H 
Been with them since they opened. Always excellent service.
 





 BRYICE / TAKITTA T 
As allways, excellent service. That's why I go there. Their not trying to rip you off.
 





 REBBECA M 
The most amazing place!
 





 Anonymous 
Great service! Nice, respectfully and knowledgable staff. But you pay for it.
 





 LARRY W 
Good job
 





 BELFOR 
Excellent Service all the time.
 





 ELISSA/JOHN B 
These guys rock! The best in the Triad!
 





 SUSAN/MARK G 
Always excellent.
 





 CONRAD/CORLISS D 
The name said it all...
 





 LAURIE/BOB T 
They take good care of my car and truck and are very professional. They remember us when we come in and are very friendly.
 





 SHARON R 
Excellent service, appreciate it.
 





 CLARISSA D 
The service was very good and I was informed of (not pressured into) other services provided.
 





 TIM / STACY B 
Gary and crew did a great job! They have earned our future business.
 





 SCOTT / LISA H 
Thoroughly excellent service. Trustworthy.
 





 ARVIL J 
Keep up the good work
 





 LARRY B 
Always do top notch work!!
 





 ELISSA/JOHN B 
Best mechanics in the Triad!
 





 SELENA / ROBERT W 
Awesome! I have told all my friends to start coming here! Won't be going anywhere else!
 





 BRYICE / TAKITTA T 
As allways, excellent service. That's why I go there. Their not trying to rip you off.
 





 LARRY W 
Good job
 





 BELFOR 
Excellent Service all the time.
 





 CONRAD/CORLISS D 
The name said it all...
 





 MATTHEW J 
I always receive prompt, thorough service.
 





 JEFFREY/LEE H 
Been using Genuine since they opened. Excellent service.
 





 PHYLLIS/TERRY O 
Thank you for keeping me on the road!
 





 RAMONA K 
You've always treated me very well. I'm pleased with the work that has been done.
 





 ERIC/DEIRDRE K 
Very pleased with the service we received.
 





 ROBERTA W 
I always get the fastest and friendliest service here! It's a pleasure when something has to be done to my car!
 





 JOHN W 
Did a great job as usual.
 





 PAUL / JENNIFER J 
Only place I go!
 





 KEN A 
The service was completed in a timely manner at the estimated cost. I was kept informed during the whole process.
 





 DEBRA/PAUL B 
The only place in town I trust my car to. Great staff and customer relations.
 





 MARK / PAT H 
Great service AGAIN!! Thanks Gary!
 





 HERB / CAROL P 
You guys have the 'dealer' beat! Personable, always greet me with a smile.
 





 Anonymous 
You guys are always fair and courteous! I am a female and sometimes have felt intimidated by mechanics who are always after your money. Do not have to worry about these guys taking me to the bank. Also, having to the three payments option makes expensive car repairs affordable for me. I am so glad this place was recommended to me. I drive all the way from Mebane for all my repair needs and do not think of going anywhere else. Thanks for all you do! God bless you and your business.


 Genuine Car Care Center replied:
I can only say thank you for both the heartfelt review and your continued business. Don





 PHYLLIS/TERRY O 
thank you. Happy holiday.
 





 JIMMY H 
Great people, great work! Thanks
 





 JEFF/JULIE J 
Service was excellent. The work was performed as described.
 





 FRANSICO / AUDRA B 
Great service.
 





 SCOTT / LISA H 
I appreciate Genuine Car Care. Don gives you a true diagnosis and presents options. Trust is not an issue and that is hard to find these days. They stand behind their work. It's a Friendly business I trust.
 





 STACY F 
always a great experience using the genuine car care service in kernersville.
 





 MARK / PAT H 
Terrific service, as always! Thank you again Gary and Don!!
 





 BILL/ SUSAN A 
Very reliable and trustworthy employees. We take all our cars there for service and repairs. Excellent service!
 





 KEVIN/BREA M 
We appreciate you all. We like having a regular relationship and feel like you understand us and our vehicle and our circumstances. That is nice.
 





 JEAN / ELAINE D 
I wish they would wipe off the adhesive from previous State inspection stickers. Other than that you are good!
 





 SHARON H 
Very quick, courteous service. I am confident that my vehicle is always serviced and thoroughly checked out, which is very helpful to a busy single woman who travels frequently. Thanks!
 





 PAUL / JENNIFER J 
AUWSOME JOB!! I'll be back!
 





 EMILY S 
Very helpful, friendly staff, fair prices and honest people!
 





 SCOTT/TERESA L 
I take all of my cars here for any service or mechanical repairs. They have always done a great job and they do it quickly, all for a good price.
 





 PAM / BILLY V 
Yall are awesome!!! Fast and Fair !!
 





 CANDACE O 
I was so pleased to stop by and told it would take several hours and suggestion was made that I return the next day. I did and was in and out in super time. I appreciate that even though my car is older, care is taken to protect my seats so that no grease has ever gotten on my clothes or shoes after servicing.
 





 Anonymous 
As always: great service, knowledgeable, informative and patient staff. Very nice guys! I drive all the way from Mebane and I do not want to take my car anywhere else! With the flex pay option, expensive car repairs are affordable.
 





 KEN A 
A quote was given for the recommended work before the work began. I was not pressured for additional work. The work was completed in a very timely manner.
 





 SHEILA/PHILLIP/MARISSA G 
Great people. Comfortable waiting room with computers.
 





 LARRY W 
I HAVEN HAD ANY WORK DONE SENCE THE AIR
 





 GREG H 
Absolutely the best around. I actually have a relationship with the customer service reps.


 Genuine Car Care Center replied:
And we value that relationship and trust that you place in us to keep your family safe while motoring. Thank you for your business. Don





 ROBIN M 
Excellent customer service and car service. The Best
 





 MARK D 
Genuine has always been MORE than fair to me, especially when it's a bad part from the supplier. No other company comes close.
 





 BRYICE / TAKITTA T 
Anytime I have a question it gets answered. These guys know their stuff and they don't try to rob you! I highly recommend Genuine!
 





 HERB / CAROL P 
My wife appreciates the service, promptness and friendliness of everyone there. She feels confident when she drives away everything is back to 'normal' with her car.
 





 LARRY W 
Great job
 





 DEBRA T 
Please correct the spelling of my first name.
 





 DEBBIE / LANCE B 
I always go to Genuine Car Care, they are prompt and helpful.
 





 WANDA M 
Great service! Short wait time for car inspection.
 





 SHIRLEY L 
Great
 





 ANGELA W 
Thank you far always giving friendly reliable service.
 





 HERB / CAROL P 
This was a follow up to an earlier visit on something you recommended we attend to. Far better you taking care of it as opposed to breaking down out of town!! Thanks your catching this.
 





 CYNTHIA / JIM C 
Gary and Don. Excellent as always. Thanks again Jim
 





 TOM/SUE B 
Very helpful, problems explained very clearly!
 





 DEBRA/PAUL B 
Honest, fast, and very professional. The only place I'll go.
 





 EMILY/ROBERT W 
Very professional and courteous. I can always count on a good job when I bring my car in. Thank you all!
 





 LEROY S 
Excellent service and products from knowledgeable friendly staff.
 





 MARK / PAT H 
Gary and team are terrific!
 





 MIKE M 
Honesty in my dealings with them.
 





 JEAN / ELAINE D 
My car has been a little rough and hesitant on starting.


 Genuine Car Care Center replied:
Please let me know as soon as you think there is a problem so I can address it,as always I appreciate your business and look forward to taking care of this for you. Don





 ELISSA/JOHN B 
Best mechanics around. Trust them completely!
 





 SHEILA/PHILLIP/MARISSA G 
Excellent Service Always :)
 





 SANDRA T 
I've gone here for several years and have always been satisfied with the service. They appear to be honest and make every effort to accommodate customers.
 





 TOM F 
The work was well done although the price was a little higher than the competition.
 





 DAVID/SHERRY T 
You guys are really professional – good communicators
 





 JAMIE R 
Always have a great experience at Genuine Car Care. This time was no different.
 





 LEON/LOU M 
friendly, efficient, timely
 





 DEBBIE C 
Good service. Good people. Good work. Fair prices.
 





 PAMELA B 
The service was excellent and performed in a very timely manner. I appreciated the explanations of the work and the friendly atmosphere. I'll definitely return when I need additional service. Thanks especially to Dave and Don. I feel more confident driving my car knowing Genuine Car Care Center is servicing it.
 





 JIMMY H 
GREAT PEOPLE !! VERY SATISFIED WITH THE WORK I HAD DONE!! THANKS !!
 





 SCOTT/TERESA L 
Fast, affordable, honest service. Every time.
 





 LAUREN S 
I always bring my car here. Everyone is very friendly and I never feel like I'm being taken advantage of since I'm a woman who knows pretty much nothing about cars.
 





 ELISSA/JOHN B 
Excellent!
 





 LEON C 
You did a good job ! I never give anyone the top rating just one below !
 





 SCOTT/TERESA L 
Quality work done fast.
 





 GREG H 
I don't anywhere but here. Don and Gary always are trustworthy and keep there promises when they tell you what it costs and how long it will take
 





 CAROL B 
Being new to the area, I am overjoyed to think I;ve probably found the car care center I will like as well as the one from the area I left!
 





 LAURA F 
efficient, friendly, minimal wait time...great!!! the only thing that would make it better is a free car wash when done....(Honda does that)...thanks
 





 FRANSICO / AUDRA B 
excelent customer service.professional mechanics, thank you
 





 EMILY/ROBERT W 
Thank you for being trustworthy. My car came in for routine oil change and the technician found my belt was cracked and gave me the option of correcting the problem. They fixed it right up and even gave me a ride back to work. Great customer service!!
 





 MATTHEW J 
I have used Genuine for the past several years and have always had good service. I recently had quite a bit of work done on one of my vehicles--Don Kramer worked with my budget to make sure I could get as much done as possible.
 





 TERRY / GERALDINE D 
Right square in the middle does good.
 





 ELISSA/JOHN B 
Best mechanics in town! (We should know-we have 4 high-mile vehicles that are driven every day and they keep us up and running.) Thanks.
 





 HERB / CAROL P 
Service is superior and more personal than going to a dealer. They are sincere and honest. If they find something wrong while working on my vehicle, and it will save me added cost later, that I appreciate. They have earned my trust. I have recommended them to friends and my clients.
 





 AMY / DAVID S 
Friendly and knowledgeable staff. Great service. We couldn't be happier.
 





 DEBBIE C 
U guys r always so good to me and my vehicles. Thank you for your awesome work and caring.
 





 JOSEPH/CAROLE A 
No problems, in and out quick, good price, thanks.
 





 BRIAN M 
Don and Gary are the greatest. David thanks for the help you have provided. Whenever I'm asked who my mechanic is I always say Genuine Car Care. Thanks.
 





 MARK / PAT H 
Always do an excellent job!
 





 PHYLLIS/TERRY O 
Thank you for your advice and the prompt repair to my vehicle.


 Genuine Car Care Center replied:
Phyllis, it is always our pleasure to see you and take care of your vehicle. I know that you are very particular about your car and the fact that you choose us out of all the triad area to service it speaks volumes. I appreciate your business. Don





 REBBECA M 
Love this place!
 





 MARGARET/TICK S 
We didn't know that our car needed alignment or that the tires were so bad. Thanks for letting us know!
 





 ELISSA/JOHN B 
Always guaranteed fantastic work and service. Thank you.
 





 KATIE V 
Very helpful and friendly
 





 SCOTT/TERESA L 
Took my car in and told them I wanted 4 wheel alignment. They checked it and told me I didn't need it. Charge was $50 less just to check. They could have easily charged me the full price for alignment and I would have never known. They won my business!!
 





 SHARON A 
Thanks for the friendliness and communication! I'd like to have a local someone I can trust to recommend repairs that are prudent and advisable, not always trying to "up-sell" services I don't need. So I appreciate communication that is respectful and professional.
 





 ELISSA/JOHN B 
Best around.
 





 TINA/KEVIN K 
They were great to work with, and stuck to the estimate they gave me for the work. Very accomodating, and took me home so I didn't need to get another ride. The vehicle is functioning 100% better after the work done!
 





 LEON C 
You did a good job ! I never give anyone the top rating just one below !
 





 SCOTT/TERESA L 
Quality work done fast.
 





 GREG H 
I don't anywhere but here. Don and Gary always are trustworthy and keep there promises when they tell you what it costs and how long it will take
 





 CAROL B 
Being new to the area, I am overjoyed to think I;ve probably found the car care center I will like as well as the one from the area I left!
 





 LAURA F 
efficient, friendly, minimal wait time...great!!! the only thing that would make it better is a free car wash when done....(Honda does that)...thanks
 





 FRANSICO / AUDRA B 
excelent customer service.professional mechanics, thank you
 





 EMILY/ROBERT W 
Thank you for being trustworthy. My car came in for routine oil change and the technician found my belt was cracked and gave me the option of correcting the problem. They fixed it right up and even gave me a ride back to work. Great customer service!!
 





 MATTHEW J 
I have used Genuine for the past several years and have always had good service. I recently had quite a bit of work done on one of my vehicles--Don Kramer worked with my budget to make sure I could get as much done as possible.
 





 TERRY / GERALDINE D 
Right square in the middle does good.
 





 ELISSA/JOHN B 
Best mechanics in town! (We should know-we have 4 high-mile vehicles that are driven every day and they keep us up and running.) Thanks.
 





 HERB / CAROL P 
Service is superior and more personal than going to a dealer. They are sincere and honest. If they find something wrong while working on my vehicle, and it will save me added cost later, that I appreciate. They have earned my trust. I have recommended them to friends and my clients.
 





 AMY / DAVID S 
Friendly and knowledgeable staff. Great service. We couldn't be happier.
 





 DEBBIE C 
U guys r always so good to me and my vehicles. Thank you for your awesome work and caring.
 





 JOSEPH/CAROLE A 
No problems, in and out quick, good price, thanks.
 





 KATHLEEN / MELISSA R 
Love you guys - I have always had a great experience. I am so pleased that my car is running like a champ again! You are the best!
 





 REBECCA J 
Excellent service and customer care, as usual. I LOVE Genuine Car Care Center.
 





 CAROL B 
Yes, as a matter of fact, I have already recommended your business to a close friend.
 





 CALVIN / MUSETTE N 
well I say average because when I arrived I mentioned That I didnt have my printed $5 discount that I was emailed, He stated that was fine, but I was charged full price away. And I don't know if my suspension was greased, I hear squeaks while traveling over speed bumps. I thought that was part of the service.
 





 ARVIL J 
Job well done!
 





 JANEEN P 
Everyone is friendly, helpful and I trust in their work.
 





 DIANA/GREG S 
Understanding on what need done on .car & truck thanks a lot
 





 KAREN / MARTY F 
Very professional and courteous service.
 





 MARK / PAT H 
Always Excellent Service! Thanks Gary! Mark
 





 PAUL / JENNIFER J 
Great job as always! Thanks guys
 





 WANDA M 
Great, fast service!
 





 KATHY F 
Excellent service as always!
 





 PAM P 
You guys are great! I have always been given the best customer service there and I have referred several to you!


 Genuine Car Care Center replied:
Pam it always makes my morning to see you,I value your friendship and patronage. Don





 THAYER/SUE D 
Top notch service and professionalism!
 





 SUSAN/RANDALL E 
Had to take the car back because something was not reconnected
 





 PAUL/JOY H 
Great service as usual. Thanks.
 





 Gail Ellis/Belfor 
So far everyone of my guys I have sent to you have been satisfied with all of your services. It is good to know we have someone we can depend on so close to us considering the type of work we do. Thank you.


 Genuine Car Care Center replied:
Thank you Gail. We service many fleets in the area and our main objective is keeping down time to a minimum and reasonable costs.





 JOSEPH/CAROLE A 
Job was done as discussed, no problems.
 





 JULIE/RESAL W 
We love Genuine Care Center. They are fast and helpful. Will always help find solutions to your car needs and most of all they are honest!


 Genuine Car Care Center replied:
I always appreciate customers taking the time out of their busy schedules to write a few kind words about us,it helps us to continue to grow and make sure we are taking care of our friends and customers automotive needs. Thank you Don





 CINDY F 
Always fast, friendly, and very helpful!


 Genuine Car Care Center replied:
Cindy thank you for the kind words,we appreciate your business. Don





 ELLA F 
The technician at Genuine Car Care Center was extremely professional done the service to my car. They let me have one of my associates take my care as I was unable to leave my job at Sears of Kernersville. I would recommend this establishment to handle any service they are qualified to do. Ella Foster
 





 EDWARD D 
very happy with the service
 





 MINDY C 
Great service....very fast with a nice waiting area for me and my kids. Loved the computers and free wifi to keep them entertained while my car was serviced. thanks!
 





 CARY M 
I was very satisfied with the job.
 





 JEFFREY / KRYSTAL S 
Thank you for your speedy and courteous service!
 





 KEN/ANGIE H 
The rating is excellent but, that doesn't come as a surprise to us anymore.
 





 ROBERT P 
I like the convenience and rapid service.
 





 PAM P 
You guys rock! You always take great care of me! Thank you!
 





 STEVE E 
work done in a timely and professional manner
 





 BILL/ELLEN S 
Genuine Car Care always does a great job for us! We have two older cars with lots of miles on them.. GCC keeps them running well.


 Genuine Car Care Center replied:
It's always our pleasure to see you Ellen, Thank you for choosing GCCC for all your automotive needs. Don





 DIANA/GREG S 
Very good @ quality tires and engine repairs.


 Genuine Car Care Center replied:
Thank you for your vote of confidence. And thank you for your business.





 TIM C 
Great service...good experience
 





 WAYNE/TAMMY T 
My daughter's car had a broken door handle and, as usual, Don and team saved me $ that I would have paid the dealership, including also arranging to have the part painted. Service was great as always. Thanks!


 Genuine Car Care Center replied:
Glad we could help Wayne. I appreciate the fact that you intrust the safety of your family while on the road to us. Again thanks for your business. Don





 CARRIE/STEVE W 
Awesome customer service !


 Genuine Car Care Center replied:
Glad I could help and go beyond your expectations. Thank you for business. Don





 JOHN W 
Sister elated with tires and very appreciative of all y'all did for her. Made her feel "at home" and I appreciate that. She says she feels like she's riding on air now :-)
 





 DENISE K 
Great service. Was in and out vvery quickly!
 





 DEBORAH / ROBERT W 
These guys are the best. They are always there when you need them. Thanks for all you do.
 





 KAREN K 
Excellent service!
 





 Anonymous 
the service is always on time and priced right for my budget.
 





 ERIC/MARGIE F 
Fast service. Fair price.
 





 ELLA F 
Any time I call or stop in with a problem with my car, Genuince Car Care associates are always "Johnny on the spot", to fix the problem.
 





 Anonymous 
I have nothing but good things to say about the team at Genuine Car Care in Kernersville. Great service, trustworthy. They are genuinely concerned about their customers.
 





 BRIAN K/ANGIE D 
Don and Gary and the rest of the team at Genuine are the best!
 





 Anonymous 
These guys do good work. I've been bringing my car here for service, inspection, and ad hoc repair for nearly five years. The work has always been satisfactory and reliable.
 





 DOUG / BETH B 
Gary/Don, You guys are great to hang out with at your shop. Your mechanics are top notch. Your shop is always clean and a comfortable place to relax. Thank for keeping all my vehicles in superb condition these last 5 years and counting! I gladly refer everyone that comes to me to your shop for service. Your shop is too good to keep to myself.


 Genuine Car Care Center replied:
Doug thanks for the great review,it is taking care of friends and customers like you that make my job enjoyable every day. I appreciate your business and always look forward to seeing you on Saturday mornings. Don





 CAROLE D 
As always, the guys at Genuine were knowledgeable yet friendly. Most of all, I can trust them and the work that they do on my vehicle.


 Genuine Car Care Center replied:
We appreciate that you can go anywhere to have your vehicle serviced,and we are your repair facility of choice. I appreciate your business. Don





 VICKIE C 
I am willing to drive from Statesville to Kernersville, roughly 100 miles round trip because of the service I get, and the deserved trust in your ethics to your customers. We have been bringing our vehicles to you since you open, with no regrets!


 Genuine Car Care Center replied:
Vickie, I appreciate the lengths that you go to allow us to service your vehicles. It is always my pleasure to see you and your family. Thank you for your business. Don





 STACY F 
The staff at genuine car care in kernersville was a pleasure to do business with and are a great asset to your company
 





 SUSAN S 
WOULD HIGHLY RECOMMEND. WISH YOU HAD A LOCATION CLOSER TO MY HOME.
 





 PHILIP / MARY LOU C 
great service. Terrific followup. fixed a difficult problem. thanks again


 Genuine Car Care Center replied:
Always a pleasure to see you and your family,I appreciate your feedback and vote of confidence in Genuine Car Care. Thank you Don





 GAYLE T 
Friendly & Helpful. Went the extra mile.
 





 Anonymous 
We have complete trust with Don and Genuine Car Care. They take care of all of our family's vehicles. They take the time to explain everything to us.
 





 CASEY/SHARON W 
Great customer service! Would definitely recommend to others!
 





 JEFFREY / KRYSTAL S 
Great service as always!!
 





 MIKE / DEBORAH B 
These guys are great. Very personal service. Fixed right the first time. There is no reason to take my vehicle anywhere else
 





 Anonymous 
The repairs always come out costing less than we thought.
 





 ROGER A 
The work I have had done here has been done right and the price is fair.
 





 BRIAN C 
always a good experience
 





 WAYNE/TAMMY T 
We have been taking our cars there for some time and are very satisfied customers. The prices are reasonable, the work is done right and Don and staff give you options and never try to sell you something you don't need. Put simply, we trust them.


 Genuine Car Care Center replied:
Thank you for the trust that you place with us every time we work on your families vehicles. I appreciate your business. Don





 JOSEPH/CAROLE A 
consistently good service at a fair price, who could ask for more?
 





 ART/TRACY R 
Fantastic! Courteous and helped me get in a quick amount of time.
 





 LAURA/JARRETT S 
Love the convenience and confidence of bringing our car and truck in!


 Genuine Car Care Center replied:
Thanks for the great review and placing trust in our business, glad you brought in your 2004 Honda Civic, Gary, Owner





 Anonymous 
I had never had to get my own oil changed before & I'm far from a teenager. When the guy was telling me some other things that were off, I thought it was just information until I got my bill & it said I declined the repairs. It probably makes me sound stupid but I thought that because I scheduled an oil change, that was all I got for that time frame. If the guy had said we can repair that today, I would have told you to do it.


 Genuine Car Care Center replied:
Genuine Car Care Center believes in a NO pressure sales approach, We present the estimate to the customer and let them decide if they would like us to proceed with any repair on that estimate at their convenience. I'm sorry for any confusion that was experienced. We do appreciate you business and feedback always helps us to improve. Don Kramer , General Manager





 WANDA M 
Came a day before my appointment and you were able to inspect my car. Great service. I would recommend you.
 





 Anonymous 
As always we have complete trust in Don and Cody letting us know just what we need to keep us safe.
 





 BRADY / KRISTEN Y 
Fast efficient and over delivered!
 





 SANDRA T 
Always prompt and professional. The staff is friendly and knowledgeable. Prices are reasonable.
 





 DIANE/RANDY N 
Always do a great job!!
 





 LARRY D 
The care and expertise show by Don Kramer and every technician here are unmatched and deserve proper recognition. Not only do they carefully attend to any problem but their work is exceptional and the original car warranty is maintained. Great Job Guys!!


 Genuine Car Care Center replied:
Larry thank you for the kind comments,we do strive to make every visit perfect for our customers. Thank you for your business. Don





 NANCY L 
I have always gotten good service when i came in. If I needed to get something done rite away I was always taken care of in a timely manner. NO COMPLAINTS!!!


 Genuine Car Care Center replied:
Nancy it is always a pleasure to see you. I appreciate your business. Don





 PHILIP / MARY LOU C 
great service. Terrific followup. fixed a difficult problem. thanks again


 Genuine Car Care Center replied:
Always a pleasure to see you and your family,I appreciate your feedback and vote of confidence in Genuine Car Care. Thank you Don





 CASEY/SHARON W 
Great customer service! Would definitely recommend to others!
 





 RAMONA K 
You have always been friendly and professional when I've needed my vehicle serviced.
 





 MIKE / DEBORAH B 
These guys are great. Very personal service. Fixed right the first time. There is no reason to take my vehicle anywhere else
 





 BRIAN K/ANGIE D 
Great job guys! I appreciate the way you guys run your business!
 





 Anonymous 
The repairs always come out costing less than we thought.
 





 TIM/KAREN S 
Thanks for good service!
 





 ROGER A 
The work I have had done here has been done right and the price is fair.
 





 KATHLEEN / MELISSA R 
Love you guys! I always receive great care and service. :-)
 





 BRIAN C 
always a good experience
 





 DEBORAH / ROBERT W 
Always a pleasure to work with the staff at Genuine Car Care.
 





 WAYNE/TAMMY T 
We have been taking our cars there for some time and are very satisfied customers. The prices are reasonable, the work is done right and Don and staff give you options and never try to sell you something you don't need. Put simply, we trust them.


 Genuine Car Care Center replied:
Thank you for the trust that you place with us every time we work on your families vehicles. I appreciate your business. Don





 VALERIE / CRAIG J 
my husband and i love genuine car care because of their honesty, love,affordable prices and excellent service.They have a genuine compassion for people.


 Genuine Car Care Center replied:
It's always a pleasure to help your family with their automotive needs. I appreciate your business. Don





 JOSEPH/CAROLE A 
consistently good service at a fair price, who could ask for more?
 





 GERI C 
Quick service, friendly knowledgeable staff. Wouldn't take my vehicle anywhere else. Thanks to all who service my vehicle.


 Genuine Car Care Center replied:
We appreciate the fact that you travel a considerable distance to allow us to service your vehicle,we realize you pass many repair shop to bring your car to us and that's a great compliment to us. Thank you for your business. Don





 BRIAN T 
Very knowledgeable and helpful. Pleasant demeanor, professional and fast
 





 ART/TRACY R 
Fantastic! Courteous and helped me get in a quick amount of time.
 





 LAURA/JARRETT S 
Love the convenience and confidence of bringing our car and truck in!


 Genuine Car Care Center replied:
Thanks for the great review and placing trust in our business, glad you brought in your 2004 Honda Civic, Gary, Owner





 Anonymous 
I had never had to get my own oil changed before & I'm far from a teenager. When the guy was telling me some other things that were off, I thought it was just information until I got my bill & it said I declined the repairs. It probably makes me sound stupid but I thought that because I scheduled an oil change, that was all I got for that time frame. If the guy had said we can repair that today, I would have told you to do it.


 Genuine Car Care Center replied:
Genuine Car Care Center believes in a NO pressure sales approach, We present the estimate to the customer and let them decide if they would like us to proceed with any repair on that estimate at their convenience. I'm sorry for any confusion that was experienced. We do appreciate you business and feedback always helps us to improve. Don Kramer , General Manager





 WANDA M 
Came a day before my appointment and you were able to inspect my car. Great service. I would recommend you.
 





 Anonymous 
As always we have complete trust in Don and Cody letting us know just what we need to keep us safe.
 





 BRADY / KRISTEN Y 
Fast efficient and over delivered!
 





 JANEEN P 
Very courteous, take time to explain estimated cost and time to repair, make feel your business is appreciated


 Genuine Car Care Center replied:
Thank you for the vote of confidence. Your business is appreciated and we are always ready to take care of your automotive needs.





 SANDRA T 
Always prompt and professional. The staff is friendly and knowledgeable. Prices are reasonable.
 





 DIANA/GREG S 
EVERYONE WOULD APPRECIATE THE WORK AND INTELLIGENCE ON ANY MODEL AUTOMOBILE. DIANA
 





 KATHY F 
Genuine Car Care Center-- the best!!! I always have professional service.


 Genuine Car Care Center replied:
Thank you Kathy, It is always my pleasure when you come in and brighten my day. Don





 ANN / AL/RACHEL/ADAM B 
Excellent service as always. Prompt and personable.


 Genuine Car Care Center replied:
It is always a pleasure to see any of the Blake family and I appreciate you choosing us to take care of your family's vehicles. Don





 DIANE/RANDY N 
Always do a great job!!
 





 LARRY D 
The care and expertise show by Don Kramer and every technician here are unmatched and deserve proper recognition. Not only do they carefully attend to any problem but their work is exceptional and the original car warranty is maintained. Great Job Guys!!


 Genuine Car Care Center replied:
Larry thank you for the kind comments,we do strive to make every visit perfect for our customers. Thank you for your business. Don





 NANCY L 
I have always gotten good service when i came in. If I needed to get something done rite away I was always taken care of in a timely manner. NO COMPLAINTS!!!


 Genuine Car Care Center replied:
Nancy it is always a pleasure to see you. I appreciate your business. Don





 WAYNE T 
ALWAYS PROMPT IN AND OUT SERVICE


 Genuine Car Care Center replied:
Wayne we appreciate how important the repair of the vehicles are that you intrust us with, You could take your Emergency Response Vehicles to any shop and you choose to bring them to Genuine Car Care. Thank you for your business. Don





 MATTHEW P 
I'm a very technical person and I appreciate the guys like Don and Gary at Genuine that will talk me through any questions I have. Combine this with their clean and comfortable waiting area with WiFi access, and I'm happy. Thanks!


 Genuine Car Care Center replied:
We are always to happy to answer questions,It makes a customer happy to know why they are spending their hard earned money on car repairs. Thank you for your business. Don





 DON K 
This shop is the best in Kernersville,They always take great care of my vehicles and treat me like family.
 





 JOSANNE / DARRELL K 
Excellent Service as always!
 





 BRIAN C 
excellent service
 





 PETE E 
Always excellent service from the front of store to technicians/mechanics doing the work. Very comfortable with referring to others to have service done at Genuine Car Care
 





 BEVERLY S 
honest honest honest!!!!!


 Genuine Car Care Center replied:
I guess that sums it all up in one word. Its easy to be honest. We always aim to do just what is right for our customers.





 TIM/KAREN S 
Great staff and service.


 Genuine Car Care Center replied:
We also have Great Customers. Thank you for the comments.





 LEEANNE S 
:)


 Genuine Car Care Center replied:
We always enjoy seeing Leeanne's smiling face.





 JEFFREY / KRYSTAL S 
We've been using Genuine for years. Always quality, fast service. Thank you to all at Genuine Car Care!!


 Genuine Car Care Center replied:
You are welcome. We want to thank you for all of your kind words and will continue to provide fast service and quality repairs.





 CHRIS/BRIANNA W 
Don and the guys always take good care of us (even when our cars don't). They've made me a loyal customer.


 Genuine Car Care Center replied:
Thank you. We look to please customers constantly to get comments like yours. Loyalty is important to us at Genuine Car Care Center





 Anonymous 
Relatively short wait. Nice to be able to use Internet while waiting. Need to clean chair upholstery and provide hand wipes or hand sanitizer to use before using computers in waiting area.


 Genuine Car Care Center replied:
Thank you for your input on places we can improve. Thanks Don





 VALERIE / CRAIG J 
GENUINE CAR CARE WE WILL ALWAYS USE AND TELL FAMILY AND FRIENDS ABOUT .
 





 ANNETTE C 
Genuine Car Care has really been nice to me and I plan to keep going to them for all my car care needs. They are friendly, helpful and professional.


 Genuine Car Care Center replied:
Thank you for your business Annette and we are glad you chose Genuine for all your car care needs. Thanks again Don





 BRIAN C 
always a pleasure to do business with genuine. Don is the best and so is the rest of the staff


 Genuine Car Care Center replied:
Brian thank you for the confidence in us.





 ELIZABETH F 
I appreciate the time that was taken to explain what was done - and what didn't need to be done.
 





 GERI C 
Never go anywhere else for service. Always prompt and courteous.
 





 GAIL/DREW/MATTHEW H 
As always we are totally satisfied. Everyone there is a pleasure to interact with. Don always goes the extra mile to make Nikki feel comfortable (this is her Mom).


 Genuine Car Care Center replied:
It's always a pleasure to see any of the Huyett family and we strive to make everyone comfortable when they bring their vehicle in for service. Thank you for entrusting me with your family's car care. Don





 Anonymous 
Please remember that women matter too. When we dropped MY car off, the conversation was directed toward my husband. This is a personal issue from past experiences, not an intended insult. Just want you to be aware of how things can be perceived.


 Genuine Car Care Center replied:
I apologize for that personally, He and I had set the appointment for the service and when he came in I directed the follow up questions to him even though you presented your car.I will take your constructive criticism gladly. Thank you for your business. Don





 DEBBIE C 
I always feel very comfortable coming to your business as a female knowing you guys will not try to take advantage of my lack of knowledge of vehicle maintanence and mechanics. Thanks for that.
 





 MARY/CARL C 
As always excellent courtesy and professional service
 





 JEFFERY / VALERIE S 
Ya'll took very good care of my wife when she brought in our car for a tire rotation. She says THANX for getin er done lickity-split.!
 





 KEN/ANGIE H 
Excellent service, as always.
 





 DOUG / BETH B 
We always get the best service. You guys take great care of all our vehicles! Don makes a great cup of coffee and you guys don't charge me rent to hang out in the man cave!! You guys are Top Shelf!


 Genuine Car Care Center replied:
Doug it's always a pleasure to see you and have you hang out on a Saturday morning. Thanks for your business Don





 ERIC/MARGIE F 
Knowledgeable staff. Quick service. Comfortable waiting area. Fair price.
 





 SANDRA T 
Always professional service...even when they have to tell me what I don't want to hear! They do a great job at a fair price. Nice, modern shop with waiting area. ASE certified techs.


 Genuine Car Care Center replied:
Thank you for a great review and I appreciate the level of confidence that you feel in our ability to service your vehicles. Thank you for your business. Don





 ROGER A 
I have always received prompt, courteous, and efficient service. The price is usually competitive.


 Genuine Car Care Center replied:
We thank you for your genuine comments, As you know we work on all makes and models for factory maintenance. Gary, Owner





 HEATHER C 
Always very friendly
 





 RICHARD E 
I like the fact that they are honest about what my vehicles need and do not need.
 





 KAREN C 
The facility is sparkling clean, has free coffee and PC's available for free. There is a nice play room for children and a TV for the rest of us. The counter personnel and techs I spoke with were personable, clean and efficient. What more can you ask for! KC
 





 CHRIS L 
Excellent service and post help.
 





 DIANA/GREG S 
HAVE GENUINE CAR CARE CENTER TO HELP ME WITH MY CAR TO KEEP IT RUNNING GREAT ON GAS MILAGE. THANKS FOR YOUR HONESTY!!! DIANA
 





 DON K 
This shop is the best in Kernersville,They always take great care of my vehicles and treat me like family.
 





 BRIAN C 
excellent service
 





 BEVERLY S 
honest honest honest!!!!!


 Genuine Car Care Center replied:
I guess that sums it all up in one word. Its easy to be honest. We always aim to do just what is right for our customers.





 LEEANNE S 
:)


 Genuine Car Care Center replied:
We always enjoy seeing Leeanne's smiling face.





 CHRIS/BRIANNA W 
Don and the guys always take good care of us (even when our cars don't). They've made me a loyal customer.


 Genuine Car Care Center replied:
Thank you. We look to please customers constantly to get comments like yours. Loyalty is important to us at Genuine Car Care Center





 VALERIE / CRAIG J 
GENUINE CAR CARE WE WILL ALWAYS USE AND TELL FAMILY AND FRIENDS ABOUT .
 





 BRIAN C 
always a pleasure to do business with genuine. Don is the best and so is the rest of the staff


 Genuine Car Care Center replied:
Brian thank you for the confidence in us.





 GERI C 
Never go anywhere else for service. Always prompt and courteous.
 





 Anonymous 
Please remember that women matter too. When we dropped MY car off, the conversation was directed toward my husband. This is a personal issue from past experiences, not an intended insult. Just want you to be aware of how things can be perceived.


 Genuine Car Care Center replied:
I apologize for that personally, He and I had set the appointment for the service and when he came in I directed the follow up questions to him even though you presented your car.I will take your constructive criticism gladly. Thank you for your business. Don





 DEBBIE C 
I always feel very comfortable coming to your business as a female knowing you guys will not try to take advantage of my lack of knowledge of vehicle maintanence and mechanics. Thanks for that.
 





 MARY/CARL C 
As always excellent courtesy and professional service
 





 JEFFERY / VALERIE S 
Ya'll took very good care of my wife when she brought in our car for a tire rotation. She says THANX for getin er done lickity-split.!
 





 KEN/ANGIE H 
Excellent service, as always.
 





 DOUG / BETH B 
We always get the best service. You guys take great care of all our vehicles! Don makes a great cup of coffee and you guys don't charge me rent to hang out in the man cave!! You guys are Top Shelf!


 Genuine Car Care Center replied:
Doug it's always a pleasure to see you and have you hang out on a Saturday morning. Thanks for your business Don





 ERIC/MARGIE F 
Knowledgeable staff. Quick service. Comfortable waiting area. Fair price.
 





 SANDRA T 
Always professional service...even when they have to tell me what I don't want to hear! They do a great job at a fair price. Nice, modern shop with waiting area. ASE certified techs.


 Genuine Car Care Center replied:
Thank you for a great review and I appreciate the level of confidence that you feel in our ability to service your vehicles. Thank you for your business. Don





 ROGER A 
I have always received prompt, courteous, and efficient service. The price is usually competitive.


 Genuine Car Care Center replied:
We thank you for your genuine comments, As you know we work on all makes and models for factory maintenance. Gary, Owner





 HEATHER C 
Always very friendly
 





 RICHARD E 
I like the fact that they are honest about what my vehicles need and do not need.
 





 KAREN C 
The facility is sparkling clean, has free coffee and PC's available for free. There is a nice play room for children and a TV for the rest of us. The counter personnel and techs I spoke with were personable, clean and efficient. What more can you ask for! KC
 





 CHRIS L 
Excellent service and post help.
 





 DIANA/GREG S 
HAVE GENUINE CAR CARE CENTER TO HELP ME WITH MY CAR TO KEEP IT RUNNING GREAT ON GAS MILAGE. THANKS FOR YOUR HONESTY!!! DIANA
 





 GAIL/DREW/MATTHEW H 
Its great that Don knows Nikki by name. She feels comfortable coming here for service.
 





 RODNEY/CHRISTINA B 
BOGO coupon from Attractions book is great!
 





 JAMIE/TERESA H 
Nice Job
 





 MARY/CARL C 
You always do a great job and it was no different this time. thank you very much for excellent service.
 





 SHARON M 
Great service with a great waiting room. The waiting area has two computers, a wide-screen tv, and a room for kids. Little touches like this show that Genuine cares about their customers.
 





 JENNIFER/MARK M 
fabulous as always.
 





 DONNA J 
clean shop, very helpful people
 





 SANDRA T 
They were professional, honest and the work was performed as agreed upon. It was also ready when they said it would be. I will use them again.
 





 JAMIE R 
I have always had good experiences with Genuine and definitely appreciate the fact that they know me by name. Gary is very personable, and I believe that he and the other employees try to be as honest and fair with me as possible unlike some other places.
 





 BRIAN C 
i always receive excellent service especially from Don. Don knows how to treat customers. I always recommend you
 





 LIBBY/BLAINE O 
Prompt and courteous service, and a comfortable place to wait with TV's, magazines, and internet access.
 





 GERI C 
Quick, excellent, and friendly service as always. GCCC always does a great job for me!
 





 SHARON R 
Very clean, fast, nice
 





 BRIAN C 
don always gives me excellent service


 Genuine Car Care Center replied:
Brian I appreciate the distance you drive for me to take care of your family's vehicles and I appreciate your business. Don





 DOUG/DONNA B 
Great service... nice people!


 Genuine Car Care Center replied:
Thank you for the compliment. We always want to provide Great Service. It is why we come to work everyday.





 MATHEW H 
Great work!
 





 JON/DENNA K 
very helpful and polite!
 





 PETE E 
Excellent service and everyone is friendly. People you can trust.


 Genuine Car Care Center replied:
Thank you for the vote of confidence. And I appreciate your business. Don





 RUSS T 
Everyone is professional, understands the difference between one tire and another. Courteous, quick, price competitive.
 





 EMILY H 
The pricing is more than most places but the staff was friendly and I believe the work done was quality.
 





 DEBORAH / ROBERT W 
Thanks for being on top of my car needs!
 





 DANIEL/NATALIE J 
The last time I was at Genuine I had my oil changed and the timing belt replaced. Before having this service done I did not have an oil leak. After they serviced the car I had an oil leak. I took it back to Genuine several times to try an troubleshoot and they were unable to find the problem. Finally, the 4th time I returned they said it was a transmission fluid leak and they could not fix a transmission problem. The car did not leak before I took it in and it did afterwards. I will take my car back to the dealer for service from now on.
 





 ROBERTA W 
I have always been completely satisfied with the service I've received. It has been done quickly & reasonably with respect for my time.
 





 DIANNA S 
very honest and friendly and efficient
 





 GEOFFREY S 
Genuinely friendly and helpful people and the work is of a high standard at all times.
 





 SHANNON W 
Good bunch of guys who fix your car right the first time and don't try to charge you for unnecessary repairs. I will be using them for all of my automotive repair and maintenance needs.
 





 LARRY B 
I have a good experience with Geniune Car Care. Thanks for your shop and for the follow up!!
 





 TALENA MICHAEL C 
I haven't had any service done in a while but the service I have received from Genuine Car Care has been fine.
 





 ROD L 
the service was excellent as always. thanks,
 





 Anonymous 
Very proffesional, kept me updated, and informed me of extra charges before work was done due to manufacturer requirements.
 





 Anonymous 
I did not wait very long to have the inspection done. The service was very friendly and inviting.
 





 BRIAN C 
as usual my experience was excellent. timely, efficient and friendly.
 





 MERYL M 
Ladies if you want a repair shop that will treat you with respect then this is the place for you. They didn't talk down to me or was short with me when explaining what they were working on with my vehicle. I will be going back to this place if I need any other repair work. Keep up the good work!!!
 





 RONNIE R 
Provided excellent service. I received great tires at a good price. I will definitely go back for all services.
 





 BRIAN C 
i always get treated excellent by Don and staff. i would recommend anyone to don.
 





 Anonymous 
Stopped by for my regular oil change. I knew I need a battery but assumed that it would be too expensive here. Genuine Car Care Center offered the battery at a very competitive price and installed it as well. Great job!
 





 LAURA F 
great service as always!!!! efficient, friendly, they know me by name


 Genuine Car Care Center replied:
Laura, It is always our pleasure to take care of your car,We know you can take your vehicle anywhere and appreciate that you trust Genuine as that choice. Don





 BRIAN M 
Excellent as always. Thank you.
 





 TERRY / GERALDINE D 
Great service from Ray. Fast and excellent work.


 Genuine Car Care Center replied:
Terry it's always great to get verbal feedback on employees and we appreciate your business and you taking the time to do a review. Thanks again Don





 DONNA S 
This was done quickly and the workers were very courteous.
 





 ERIC/ADAM/GARRETT K 
Service was quick, thorough, and cordial. Got in and out ASAP, no problems, no hassle.
 





 Anonymous 
As a mom, I appreciate fast service and great waiting room with a kids area.
 





 ROBERT B 
Great service as usual! Minimal wait time. Good coffee.
 





 PAT & LINDA I 
As always, work was done as promised by the time it was promised.
 





 KEVIN B 
No one ever wants to spend money, but since you have to do it, at least spend it somewhere you can trust and depend on. Great value for the service you get and the staff is great. Never trys to sell you something that you do not need.
 





 Anonymous 
This was my first time visiting Genuine Car Care Center and it was a great experience. I would recommend them for car inspections.
 





 JOSANNE / DARRELL K 
went in for new breaks - had me out in much less time than I had anticipated! Thanks again for great service!
 





 PHILIP / MARY LOU C 
Brought my 65" Mustang in for alignement and a transmission leak check. Alignement went better than expected. Car has never driven so good. Found my transmission leak and gave me an estimate so I can schedule it. Great service and people. Will be bringing my classic back again, no question!
 





 Anonymous 
I am always pleased with the speed and thoroughness of the service that they provide. I trust them to get me a correct assessment of an issues that my car my have and offer a fix at a reasonable price.
 





 MARY/CARL C 
I experienced a flat tire on my Pacifica on Sunday. I called Genuine on Monday morning. they immediately went to work on finding a replacement for me. Because of a conflict in my schedule, Genuine was kind enough to pick up my car, replace the tire, and return the Pacifica to me in tip-top shape. Courteous and expedient service. Many thanks to Don, David, and all the folks @ Genuine in Kernersville.


 Genuine Car Care Center replied:
Mary, We are happy to take the time to make a stressful situation more manageable,Thanks for the kind words and appreciation. Don





 ROD L 
Awesome Service as always. everyone is always very personable and professional and will continue to have my service done at Genuine.
 





 ERROLL C 
5 stars Thanks for such excellent, quick and honest service.
 





 BRIAN C 
don was excellent as ususal
 





 CHARISE S 
I received quality service in a timely fashion and was treated very well. The staff was polite and personable!
 





 JOSANNE / DARRELL K 
Great care for my car as always!
 





 JULIE P 
The guys at genuine always take great care of us! We won't go anywhere else
 





 BOB / JULIE S 
All was great! Don and David are the best!
 





 Anonymous 
Excellent service - In for an oil change and back to work on my lunch hour with time to spare. Couldn't ask for any better service. Everyone is very friendly. Thanks.
 





 CATHY/JEFF G 
Good job, as usual! Thanks
 





 Anonymous 
Really liked that they gave me an estimated wait time and the option of waiting. Decided to wait and they got my car done 30 minutes faster than promised.
 





 Anonymous 
Really appreciate that they gave me lots of options with a rather expensive sudden problem.
 





 SHANNON W 
Reviewed all my issues and only charged me for the alignment, which I needed. Entire crew seems honest and dedicated to customer service. A welcome change than going to the dealership. Will use these guys in the future and will tell everyone I know to use them as well.
 





 ROD L 
Excellent. Couldn't make it show 5 stars.
 





 BOB C 
Excellent job. Smoothest my car has ever been. Thanks
 





 SARA / JOSEPH H 
The people are friendly, the service is quick, the restrooms are clean, and the waiting area is well-stocked. This is one of the best places in Kernersville to get car care!
 





 BRYAN/BONNIE H 
They always take care of my car in a timely manner. I was still having a problem and they took care of the rental car bill. Very friendly helpful each time. Have been taking our vehicles there since they opened. Would recommend them to everyone Thanks Bryan and Bonnie Hannon
 





 HERB / CAROL P 
I really appreciate the email reminders when service is due, especially as I put miles on the vehicle. Don't always check the service manual to see what is coming due. They had the truck done on time and appreciate their courtesy.
 





 JOHN F 
They are simply the best. Wouldn't take my vehicles anywhere else. Thanks for everything, guys. Keep up the good work.
 





 BRIAN C 
don always treats me right.
 





 DON/KATHY K 
They found a solution for my tire needs and saved me $200.00!
 





 JOHN S 
This was my first visit and I was very impressed with the fast service.
 





 JOHN/ALLISON L 
I have been taking my cars to Genuine for a couple years now. They have always been informative, explaining why and how something needs to be done. They have gone so far as to let me know of things that weren't done correctly at other service shops. Bottom line is I trust these guys with our cars. I highly recommend them for auto care.


 Genuine Car Care Center replied:
John, Thank you for the awesome review and we appreciate your business. And as always feel free to call me if there should be a problem with any service you receive from us. Thanks again. Don





 MARK M 
A great staff and team! We have been coming here for several years and they really do an outstanding job! Don't think about taking your car anywhere else.
 





 BETH H 
My 2005 Prius died in the parking lot. The AAA driver couldn't get it started so in spite of the fact the manual said "take to Toyota dealer" based on the check engine light.. I gambled and took to GCC instead. They immediately determined the problem and had it fixed within 3 hours! So glad to have them to rely on!
 





 ANGELA W 
Since I purchased my vehicle in 2007, I have only let Genuine Car Care do maintenence. Every experience, just like my last has been pleasurable. The staff is friendly and helpful and my wait time is always minimal. Thank you for being true to your name "Genuine". Angela Wise
 





 Anonymous 
My visit was all of the above. What I thought I needed I did not, so my mind was put at ease and they repaired what I needed. Thank you to Don and the entire staff.
 





 MELISSA / ALBERT A 
Service is always great! Trust them completely!
 





 Anonymous Vehicle was serviced in a timely manner. Very friendly and knowledgeable staff.
 





 JAY / MONICA C 
I love coming to Genuine. I feel like I'm dealing with family. Don and the rest of the guys are like tony the tiger, they,r great!!! thanks for providing good service to me and my family


 Genuine Car Care Center replied:
Jay, we are glad to be considered part of the family.Taking care of your family's needs is always a top priority.





 Anonymous I took my husband's truck in one Saturday morning to have it inspected. I was initially told the wait time would be 30 minutes before the truck could even go in, but an inspector finished early, so there was hardly any wait time at all. My daughter had a great time playing in the toy room and everyone was so nice and competent. We are glad to be regular customers!
 





 BEVERLY S 
honest, able to suit my needs, awesome service


 Genuine Car Care Center replied:
Beverly, Its our pleasure to take care of your vehicle repairs and service and we always appreciate your positive attitude. Don





 LAURA F 
as usual...great, timely, professional service, only what i need, never try to sell me more, take great care of my honda, i never go to the dealer for service anymore....david and don take great care of me....thanks


 Genuine Car Care Center replied:
Thank you Laura. It's always a pleasure helping nice customers like yourself.





 LEAH G 
I believe you get what you pay for and when you invest in the maintenance of your car at a place like Genuine you will be pleased and satisfied overall.
 





 RENEE/BOB H 
We will continue to return to have our vehicles serviced At Genuine Car Care Center in Kernersville, great service, and friendly!!
 





 DAVID / TAMMY W 
I dropped a wheel off on Monday to have a tire replaced. It was special order tire that I was told would take four days to get in... I got a call on Tuesday. I was told it was ready to be picked up... What a pleasant surprise. Thank you
 





 BRIAN C 
service was fast efficient and timely. excellent service
 





 DONNA J 
After several not so good eperiences at a local dealership, this visit to Genuine Car Care was a breath of fresh air. It began with 1 phone call to get an estimate. I pull in several hours later, they see me drive up, call me by my first name, and say "I know why you are here, hand over the keys and lets find out if the "lower control arm" is your problem. I wait for only 30 minutes and I'm back out the door with a written estimate in hand. It was not the control arm (estimate of $900 at the dealership) Estimated $458 at Car Care. It was a tie rod end. Including alignment, less than $300. They were able to schedule me for the very next day. I will certainly trust my vehicles to Genuine Car Car from now on!


 Genuine Car Care Center replied:
Thank-you Donna for the kind comments. Trust and Honesty is something that comes easy to us. It is also why 85% of our business is from repeat customers and referrals. It was our pleasure to help you.





 Anonymous you know that the information is honest and the work is always top quality..
 





 ROBERT B 
Friendly, prompt, very clean and fresh coffee.
 





 ERIC/ADAM/GARRETT K 
No problems. Quick, affordable, and courteous.
 





 EMILY H 
the service was good but kind of slow. The pricing of the oil change is 30% higher than most other oil change service centers


 Genuine Car Care Center replied:
Emily, Our pricing is consistent with similar repair shops not currently running specials. We periodically will run specials to our email customers. Please keep an eye out for them.





 JASON R 
Very professional, inspection was done in no more than 20 minutes. The best waiting room of ANY business I've been in.


 Genuine Car Care Center replied:
We aim to have the most comfortable experience for our customers. Thank you for your kind comments.





 RODNEY/MARY S 
Trustworthy! Hard to find people you can trust these days. For what it cost for repairs today it's nice to know you are not being ripped off!!


 Genuine Car Care Center replied:
We pride ourselves on Trustworthiness. This is why over 85% of our customers are repeat or referred by other customers. Thank you for those great words.





 NICHOLE/ERIC S 
Everytime that I bring my vehicles in for any service, big or small, they are always friendly and always give great customer service. I always leave extremely satisfied and I believe my vehciles even leave smiling :)
 





 Anonymous they were very helpful and explained each step of the process they performed on my car.
 





 REBECCA G 
I love Genuine Car Care Center. They are always nice and efficient.
 





 LORIE / DAVID K 
never a problem. never a complaint.
 





 CARL A 
Very courteous, thorough and professional. I will have my car serviced at this locatioon.
 





 ANNE B 
I received very good service and did not have to wait long.
 





 DARLENE M 
Professional and very polite...thanks guys!


 Genuine Car Care Center replied:
Thank you Darlene. We appreciate the continued support and it is always a pleasure to see you.





 LARRY / DIANE M 
As uaul, very reliable service again.
 





 Anonymous Very professional friendly people. Can answer any question and very helpful


 Genuine Car Care Center replied:
We are very glad that we could exceed your expectations. That is always our goal. Thanks for the business.





 ERIC/MARGIE F 
Fast service and friendly staff who provide valuable information about automotive needs.
 





 JOHN/DEBBIE A 
Thanks!!!!See you soon...John
 





 TALITHA/SCOTT S 
Everyone is always very friendly.
 





 DAVID / TAMMY W 
You guys make it easy. Thanks for that! Dave Ward
 





 JOHN F 
I will never take my truck anywhere else. These guys are the best. Quality service, fair prices, honest mechanics & staff. Even a comfortable waiting room. I trust them completely and recommend them to everyone.
 





 DOUG / BETH B 
Once again Genuine Car Care came to the rescue! My wife's SUV had an air leak in a tire. The Professionals at GCC fixed the flat in no time. I also called late afternoon (4 pm) on a Saturday for a vehicle inspection. Gary and Don said to bring it over. I know these guys have busted their butts all day, yet, they have no quit in them. They inspected my car so that I could have it registered and on the road Monday morning. That made my wife very happy! She loves her convertible Mustang!! Genuine Car Care is THE place for all your car repair needs. I've been going here for years, referring friends and will continue to do so until I can't drive anymore. Thank you guys for outstanding service every time!
 





 SAUNDRA G 
Staff was very friendly & efficent. The Value was great. Nice too know that you're not getting ripped off.
 





 Anonymous Honest recommendations for needed repairs and a quick oil change. Always performs a thorough service.
 





 Anonymous I have used GCC recently for brakes and A/C & Heat, and the managers make sure that the work done on your vehicle is correct, and will do whatever it takes to make it right.
 





 Anonymous Fantastic service as always.
 





 BARBARA R 
Very good customer service and was pleased with the work


 Genuine Car Care Center replied:
Barbara,thank you for the vote of confidence it was our pleasure to take care of your car. Don





 EMMA T 
Very helpful staff; quickly learned my name and addressed me by it; kept me informed about the state of my car.
 





 NATALIE B 
Everyone was really helpful and made sure my vehicle was fixed completely before I took it home.


 Genuine Car Care Center replied:
Natalie,Thank you for allowing us to take care of your vehicles needs and always your complete satisfaction is our ultimate goal. It is always a pleasure to do business with you. Don





 PAT M 
VERY KNOWLEDGEABLE STAFF. QUICK SERVICE AND FAIR PRICES.
 





 BEVERLY S 
honest what else can i say, good service
 





 NATALIE B 
I have been very pleased with the service at Genuine Car Care. Everyone seems like they really care about you.
 





 Anonymous Very nice facility, clean waiting room, convenient location
 





 GEORGE Y 
Steve was helpful and assisted me in every way possible to resolve my brake problem(s). I highly recommend Genuine to my friends and associates. I will be using their services again.


 Genuine Car Care Center replied:
George, it was my pleasure to help you in a very difficult situation for you and we made it through with great results.Thank you for always making Genuine your choice when you have an automotive problem. Don





 WILLIAM B 
fast service and friendly faces
 





 DIANNA S 
friendly and honest employees
 





 Anonymous always good experience they do what they say they will do
 





 PAT & LINDA I 
Truck runs better than it has in a long time. Great guys!


 Genuine Car Care Center replied:
Thanks Pat, it's always our pleasure to take care of one of your family members car care needs.And as always we appreciate when we get great feedback on a job done right. Don





 LARRY B 
Took my car in for state inspection. I was informed that the car would not pass because of the back window tint being too dark. Without charging me, I was told of possible removal options. I remove the tint and was able to finish my inspection and passed. Great work and the staff is always helpful and gives you the straight information!


 Genuine Car Care Center replied:
Larry it's always a pleasure to help you out when you need something,and we appreciate your business. Thanks again Don





 BRIAN C 
excellent service. really know how to value a customer
 





 PHILLIP J 
Customer Service was great. I will have to wait and see the quality of work on my brakes. Time will tell, but the way I was treated was Excellent


 Genuine Car Care Center replied:
Phillip we offer 24 months 24000 mile warranty on all repairs we do so if you incur any problems do not hesitate to stop in or pick up the phone.





 TERRY / ANGELA S 
As always Genuine did an excellent job servicing the car. They were prompt, and as always catch problems before I break down. Really appreciate all they do to keep me on the road.


 Genuine Car Care Center replied:
As always we appreciate the opportunity to take good care of you guys. Thanks for the business. Don





 NICHOLE/ERIC S 
Everyone is always so helpful and friendly. They really take the time to explain things and let you know what you need before its, too late!! Thank you for the peace of mind!!


 Genuine Car Care Center replied:
Nichol it's always a pleasure to see you,and we enjoy being your automotive center of choice.Don





 Anonymous great friendly service quick response
 





 SANDRA/TIM H 
I took in a used car that a family member was considering purchasing. The crew checked it out thoroughly and gave us the information we needed to make our decision. It certainly made me more comfortable in dealing with the car salesman.


 Genuine Car Care Center replied:
We appreciate the fact that we are your first choice when it comes to your families automotive needs, As well as your total vote of confidence.Thank you for your business.Don





 MIKE B 
Having been a mechanic in the dark ages, I know when a job is well done. When the alignment was done the mechanic noted that the car came in with the tie rod end lock nuts not tight. I replaced the rack & pinion the previous day and left them not tight so the alignment mechanic would not have to work that hard to loosen it. I was told the mechanic noted this and was told about it when I checked out. Very happy with the alignment and the info.


 Genuine Car Care Center replied:
Safety is always our number one concern. Appreciate the kind words and of course the business. Thanks, David Ciener





 ROBERT B 
Excellent service. Helpful and knowledgable.
 





 TIMOTHY/STACY S 
Great place to get work done right on a vehicle.
 





 BRIAN C 
very professional, friendly and responsive. overall an excellent experience
 





 Anonymous The guys at Genuine are a top notch group. Always willing and able to help. The waiting area is the absolute best I have ever seen in a auto repair shop. Triad, this is the spot for all your car maintainence needs!
 





 DOUG/DONNA B 
I was very impressed AGAIN. My husband takes care of our cars but I brought mine in to get inspected as I did last year. Being a woman and walking into a car place can be a little un-nerving but when my granddaughter and I walked in we were greeted with a smile. The men behind the counter were very friendly and put us at ease. The place was very clean and neat. The restroom was extremely clean!! The waiting room was a very nice area including a computer and TV along with coffee. My car was ready before they said it would be and was parked right by the door for our easy access. I would highly reccomend them. My overall experience was a 5 star!!!
 





 JAMES C 
EXCELLENT SERVICE; I ONLY WISH THAT YOUR OIL CHANGE SERVICE FOR A HYBRID WAS IN THE PRICE RANGE OF THE DEALERSHIP; IF IT WAS I WOULD HAVE THIS SERVICE PERFORMED WITH YOU ALSO.
 





 BOBBY M 
I was again pleased to visit Genuine Car Care Center, 1092 NC Hwy 66, Kernersville, NC. The staff are friendly and informative and the service is fast. The facilty is comfortable and clean. During the visit I was given updates as to the status of the vehicle, never leaving me to guess what was going on. The car was repaired in a timelt manner and the price of the service was very reasonable.
 





 KENNY A 
I visited Genuine Car Care for the first time this past Friday. One of my errands on my "to do list" was to get the wife's SUV inspected. This was, by far, the most organized, professional, & clean shops I've ever visited. I plan to visit these guys again. I don't live in Kernersville but I'll gladly drive 20 minutes not to have to deal with the normal drive thru oil change places. Thanks to Don and Robert you have a costomer for life.
 





 STEVE O 
I recently had both an oil and four tire change at GCCC. They gave me the very best price on the tires and when the oil filter seemed to be leaking (after two or three weeks), they fixed it quickly w/o charge. They are not the cheapest oil change around, but I trust these guys and will continue to give them my business. Steve O'
 





 Anonymous The staff was very polite and the shop is very clean. Excellent prices compared to other shops in Kernersville.
 





 DEBRA/PAUL B 
Will only take our cars to Genuine in Kernersville, NC. Great staff and excellant mechanics.
 





 RONNIE K 
Great service and extremely friendly associates.
 





 Anonymous Oil Change and inspection done quickly. Always go on my lunch hour and I'm back to work within the hour.
 





 BRIAN C 
great service and excellent customer understanding
 





 RUTH/ANTHONY H 
Great !!! Will come back!!!!
 





 Anonymous Everyone is always very helpful and the service is quick.
 





 TOM C 
Three cheers for Genuine Car CC-You guy's know how to make customers happy.
 





 RONALD / DIANNA L 
Nice waiting room. TV good magazines. Nice area for families with children. Convenient location.
 





 Anonymous great service and fast. will go back!
 





 MICHAEL / LENAE S 
Don, Steve and the guys made a "painful" situation into a more tolerable experience. Long story short, I had a flat tire, put on a spare tire that was 16" while the other tires where 18". Ruined the rear-end. Although it was a costly mistake, the guys got me back up and running by the end of the day. I know I got the repair done by quality peoeple by a company that stands behind their work.
 





 DEBORAH / ROBERT W 
It is incredibly helpful to have my car info kept on file at Genuine Car Care. I would give this shop the "2010 Business of the Year" award.
 





 Anonymous Quick to attend to client; always give a full explanation of recommendations and/or suggestions and are willing to handle your vehicle needs expeditiously.
 





 SUSIE / TONY T 
I like Genuine Car Care Center!
 





 LAURA F 
tire rotation and oil change...always outstanding, minimal wait, great coffee, they know my name, keep me informed, free car wash, highly recommended, Don is the best!!!
 





 DOUG / BETH B 
My transmission was leaking fluid. Steve and Don got my car into the garage in seconds. Steve came into the waiting room (where I had kicked off my shoes, was sipping on fresh brewed coffee and surfing the web)holding a 10 cent O-ring that had failed. The techs had replaced the seal, my car was finished. That repair was fixed way too quickly, so, I asked Steve to flush out the transmission fluid so I could finish my coffee. Bottom line...you want peace of mind mile after mile, let Genuine Car Care maintain your vehicle! Thanks guys!
 





 GARY/JUDY E 
This company always provides excellent service at a reasonable price.
 





 KEVIN B 
In and out with little wait time. Guys at the front were proffesional as usual. Remembered my name as soon as I walked in the door. You can't find that at a dealership. Made me aware of needed repairs but didn't try to force me into making them.
 





 JUDY S 
I always have to wait because the filter for my Suzuki is never in stock
 





 SHEILA K 
Very satisfied with service
 





 EARLA G 
Switched all my business to this center because of their customer service
 





 BRIAN C 
excellent customer service and attention to detail
 





 HERB / CAROL P 
It was a shorter wait than at the Motor Vehicle to pay for the registration renewal! Great service.
 





 TARA L 
I am always impressed by the cleanliness of the shop and the friendliness of the employees. This trip was just what I expected.
 





 Anonymous It was done efficiently and quickly and also done when promised.
 





 TOM R 
Service was great and exceeded my expectations.
 





 HERB / CAROL P 
I have a tight schedule and Steve & Don work with me. Very cooperative.
 





 Anonymous Great customer service. They really seem like they care. However, they are extremely overpriced.


 Genuine Car Care Center replied:
We regularly shop the surrounding area and be sure our regular prices are competitive. You can not compare these prices with lost-leader coupons from other repair shops. After receiving this message we again canvassed the area on pricing of services.





 PAT M 
DID THE REPAIRS EXACTLY AS THEY SAID THEY WOULD DO.
 





 MELISSA / ALBERT A 
To be honest, I came back because I knew they had free Starbucks coffee in the waiting area. However, my oil change and inspection turned out to be those AND new tires and a rotation. I was not prepared for that, but knowing a road trip was coming up the following week, I didn't have any options. They offered to replace the tires, etc. and finish the inspection or if we chose to get the tires elsewhere, I could still bring back my car to finish the inspection and do an alignment. No pressure whatsoever. They were also the only place in town that could do everything that i needed done to my car. Nice people. Hard workers. Honest business.
 





 Anonymous The guys at Genuine Car Care did an excellent job at getting me in and out quickly when I came in on a Saturday morning for an oil change. I had my 2 year old son with me, and I was very impressed with the toy room that is located next to the waiting lounge. My son and I were able to watch the Disney Channel and play with a decent collection of toys without having to bother the other patrons. My son really enjoyed playing with a Genuine Car Care soccer ball and he was super excited when Steve gave him one of his very own to take home on our way out. THANKS Genuine Car Care!
 





 WILLIAM B 
Very professional place of business
 





 JOHN/DEBBI J 
we have been to this business ALOT and would highly recommend to anyone. Staff were friendly and very professional, and work done on all of our vehicles have been very good
 





 LARRY B 
I was shown the issues and told of the procedure to correct the problem. Everything was well explained. I paid the quoted charges nothing more. I was really suprised by the repair turn around, it only took two days, I was prepared for it to take longer.
 





 LARRY / DIANE M 
very positive experience and helpful
 





 DIANNA S 
excellent service! i feel as a single woman, they will not try to cheat you!
 





 Anonymous I was seen immediately and spent a surprisingly short time waiting for my car. Meanwhile I had coffee, computers, tv, & magazines to keep me occupied. If I had brought my grandchildren, they would have enjoyed the private play area just for them!
 





 Anonymous Your business is of the highest caliber and your staff are friendly and knowledegable giving you the ease of confidence in their explanations and recommendations.
 





 SHARON A 
Terrific customer service. Very easy to talk with and understand what's being done.
 





 JOHN F 
These guys are seriously the best. They take service to another level and go way above and beyond the call of duty. I am completely satisfied with how they do business and you will be too.
 





 DEBBIE C 
Everytime I come to Genuine Car Care Center in Kernersville, I experience very professional and friendly people who work there. I don't feel I have ever been taken advantage of because of being a woman. Only the work that needs to be done is done, it is done quickly, and on my way again. I would highly recommend this place of business for your car needs.
 





 LARRY / DIANE M 
Very reliable work and dependable/ trustworthy
 





 BETH H 
Very friendly, very fast, very pleasant
 





 ROBERT P 
I have been taking my car to Genuine Car Care in Kernersville for over a year now. There's now arm twisting and no "you got to get this done" and other stuff the dealer tries to pull on you to up profits. I see a confident, professional group of guys managing and working at Genuine Car Care.
 





 Anonymous No appointment necessary and taken immediately
 





 JOYCE/BOB S 
great for oil change and fairness
 





 Anonymous From the first time I walked into Genuine I felt like everyone was happy to see me.they always look my car over and then I decide what I can address with my budget that day without pressure.Thanks Guys for understanding that not everyone can fix everything at once.
 





 Anonymous From the first time I walked into Genuine I felt like everyone was happy to see me.they always look my car over and then I decide what I can address with my budget that day without pressure.Thanks Guys for understanding that not everyone can fix everything at once.
 





 DAVID B 
Don was very fair in correcting a mistake made at a previous visit
 





 SHARON A 
Excellent customer service. This was my first visit, and I will be back.
 





 Anonymous Appreciated everything the lobby had to offer while waiting for vehicle to be worked on. Received great quality work on vehicle. Overall pleasant experience.
 





 MICHAEL / LENAE S 
Very professional and helpful. I loved the waiting area for adults and the area for children. I also truly appreciate the bathrooms being VERY clean!
 





 DOUG / BETH B 
I brought my wife's car in for a safety inspection. I purposely came later in the morning so that there were some customers ahead of me. You see, this is my time to hang out in the "Man Cave," drink coffee, watch ESPN on the big screen, and search for my next hot rod on the web. I wanted to be sure I had plenty of time to relax. All too quickly, Steve (The Manager), told me my vehicle was ready. What was really cool was him telling me to take my time surfing the web! I offer a big "Thank You," to Steve and Don for letting me hang out for a while!
 





 DON W 
I have been in and out of there so many times trying to get them to fix it so my check transmission light will not come on but it still comes on....transmission bought 6/23/09 with 3 year warranty repair order #0017195...is there anything you can think of that will get them to actually fix my problem? I am so desperate I will try anything. thank you


 Genuine Car Care Center replied:
We understand Mr. Winfrey's frustrations. We are actively following the steps required by the warranty company and should have this problem resolved shortly. We appreciate his continued patronage and are working diligently to solve his problem.





 ERNESTO / MARIE N 
Couteous quick service clean surroundings we were very pleased
 





 JOHN F 
It is nice to be able to take my old Ford Explorer that I can't bear to get rid of to a place where the mechanics do a thorough, professional job and are honest. Don and the other guys up front are honest as the day is long and will always tell it like it is. Genuine Car Care may be the best kept secret in Forsyth County. I highly encourage you to take your vehicles there.
 





 BRIAN C 
excellent service. the staff is always very professional, knowledgable and helpful
 





 LISA P 
Responsive front desk professionals. Timely within their ability.
 





 Anonymous We are regular customers. They are efficient and get things done in a timely fashion
 





 LARRY W 
YOU RUN THE BUSNESS THE WAY IT SHOULD BE RUN


 Genuine Car Care Center replied:
We Appreciate the kind comments. An auto repair facility should be honest and care about their customers. Everything else comes easy.





 CARL A 
Very satisfactory experience. Work was done in a prompt manner, and I enjoyed using waiting room. Internet access while waiting was a nice touch.
 





 Anonymous 
Quick to assist, helpful and friendly
 





 DOUG / BETH B 
I revisited Genuine Car Care, in Kernersville, to have the coolant flushed out of my Saturn Vue. Steve thoroughly explained the benefits of the standard service and upgraded service for me to choose. I chose the upgraded service to help my vehicle last longer. The technicians were quick and efficient. Almost to quick...I wasn't finished surfing the free web and drinking my free Starbucks coffee,(that they provide), when Steve said my vehicle was ready. I always have a great experience at Genuine Car Care!
 





 ROBIN P 
They are very professional and do excellent work, with great surroundings for the customer. The waiting area is pleasant, and the attitude of the manager and staff is that they truly appreciate our business and want us to be satisfied with their services.
 





 JEFFERY / VALERIE S 
Steve greeted me with a handshake and a smile. He helped me to make a decision on tires best suited for me and my wife's driving habits. After the work was done, he showed me the broken parts as to why my car was driving so poorly. Thanks Steve and your gang for making her majesty (our 2001 Saturn)drive like new again.
 





 Anonymous 
I came in for an oil change and tire rotation with no appointment and asked to be done in time to get to an appointment. The job was completed with plenty of time to spare. I appreciate knowing these guys are there!
 





 SUSAN B 
This was my first visit to Genuine Car Care Center. The staff was very customer-oriented and friendly. They did diagnostics and repair work in a timely manner. I was pleased with the service I got at Genuine Car Care Center.
 





 Anonymous 
Very thorough and fair. Made sure the problem was fixed to my satisfaction. Will be using this place for all my car needs.
 





 DOUG / BETH B 
I trust Genuine Car Care exclusively to keep all my vehicles in tip top running condition. I can't say enough about their outstanding professionalism, integrity, service and talented technicians! From fluid changes, to brakes, to scheduled maintenance and everything in between, trust your vehicle to these experts. They will even throw in internet and Starbucks coffee for free! There's no need to go anywhere else! Doug B Kernersville, NC
 





 EARLA G 
I returned to this business because my first experience was so pleasant during a stressful situation. I vowed to return again to do more buiness because of the customer service I had received. It wasn't just a one time great experience; they surpassed my expectations again with their service, smiles and true regard for their patrons. If you need car service and want a great experience visit Genuine Car Care Center in Kernersville! This Team knows what service and customer appreciation mean!
 





 RONNIE R 
The service I received was excellent. It was done in a timely manner. I will use Genuine Car Care again for my car needs.
 





 WILLIAM B 
Great place to get attention for your vehicle
 





 GARY/JUDY E 
Genuine Car Care is an excellent place to get auto service. The employees are knowledgeable and eager to provide a good service
 





 JAMES C 
Excellent service. Kernersville residents are lucky to have you in the area.
 





 SANDRA/TIM H 
We've always been pleased with the service here. Everything has been done in a timely manner. We feel that we can trust our service advisers and technicians with the care of our vehicles.
 





 ROGER A 
During my visit I was greeted promptly and courteously. The service was prompt and thorough.
 





 EARLA G 
In a mad dash between attorneys offices; I experienced a flat tire. You can imagine the stress feeling; until I walked into the store in Kernersville and was instantly greeted with smiles, eye contact and assistance. They resolved my car issues but more importantly they made an impression that will result in repeated buiness as they made me feel appreciated for my business which is rare today! Great job Genuine Car Care Center!
 





 Anonymous 
A garage where I don't get taken for a money ride. Everyone is always friendly and helpful!
 





 LOIS/BRIAN B 
Very professional and informative of all options.
 





 Anonymous 
Was 45 min late for my appt but still received service. Thanks
 





 MARY E 
They were fast and friendly!
 





 JOHN F 
I didn't want to pay for 4 new shocks for my 1999 Explorer but am glad I did. It drives almost as well as the day I bought it. Steering, cornering, braking, and general performance are dramatically different. Thanks for the excellent advice, Don.
 





 KEN E 
Even when they are busy, if I show up for only an oil change, they always manage to get me through quickly. From past work done, I know they give honest estimates for work that needs to be done, with fair pricing.
 





 Anonymous 
want be coming back anytime soon


 Genuine Car Care Center replied:
We hate to see any customer not completely satisfied, but it is our moral and legal obligation to complete a NC State Inspection based on the rules of NC. Our main concern is for the safety of our customers and other people on the roads.





 DALE/DANIELLE P 
I had a wonderful experience today getting my tire changed and my car inspected. Everyone was very professional and quick. The waiting area was great and my 5 year old had a good time playing with the toys.
 





 RANDALL T 
Very friendly people with a personal touch.
 





 Anonymous 
I waited over an hour to have my car inspected and had to wait 45 min. when I had to get my tires checked and I told them to look at that problem in the first place. I still don't think you solved the problem and I don't think you tried hard enough.
 





 DAVID T 
I thought Genuine Car Care Center was a very proffesional looking business. Very clean, neatly dressed employees and very couteous.
 





 Anonymous 
We were really pleased with the customer concern, quality work, and timeliness of service!
 





 BILL/ SUSAN A 
Dona and Steve always make us feel welcome at Genuine! We truly feel that our business is sincerely appreciated each time we visit!
 





 LAURA F 
excellent, customer service super, price appropriate, minimum wait time, i'll return for sure, you take good care of my car and me!!
 





 Anonymous 
Thank you for being there, Genuine. We appreciate the great service and customer service. Your prices are fair and we will continue to make you our car service people. Dan Johnson
 





 Anonymous 
It was great! Very courteous, friendly, herlpful and expediente!!
 





 MICHAEL A 
Very Prompt...didn't wait very long at all
 





 ERNESTO / MARIE N 
Excellent service very attentive employees
 





 PAUL S 
The service was very good and friendly.
 





 GREG/BONNIE V 
great service; great friendly people;
 





 DEBBIE C 
The people here are prompt, friendly, explain everything before it is done and the work is done in a timely manner. Prices are fair and I have never had anyone try to do more work on my vehicle than needed to be done.
 





 Anonymous 
replacing shocks and relining brakes made the 12 year old Mercedes E430 "come back to life"
 





 JOHN F 
These guys are really, really good. They know everything about your car, have a comfortable waiting area, bend over backwards to make you satisfied, and, above all, are honest and ethical. I highly recommend them and will be a customer for life.
 





 BRIAN C 
i always receive excellent service from Don and Steve.
 





 Anonymous 
timley manner and friendly service
 





 STEPHANIE K 
I had over $2000 worth of work done on my car and the very next week the check engine light came on...possibly just because of the mileage (it just hit 100k miles). I have been out of town and unable to bring the car by to get it checkd.
 





 Anonymous 
The service is always professional, pleasant and prompt.
 





 DAVID C 
I was impressed at the quality and speed of the work done to my 99 Escort (A/C fixed). After 2 years I finally have A/C again.
 





 KEVIN B 
The guys were very proffesional and didnt try to "upsell" services. They only did what they needed to do and listened to me the customer.
 





 Anonymous 
The technician assessed my car's uneven tire wear and suggested an alignment, which I approved. It was handled professionally and quickly. I have already recommended Genuine Car Care to others and will continue to do so.
 





 Anonymous 
service was prompt,friendly atmosphere,thorough work
 





 DENNIS N 
If you hate the dealership environment as much as I do give these guys a try. Honest, straight to the point, with no gimmicks. From simple routine maintenance to major replacements, they can do it; and it?s done right.
 





 DENISE K 
Good customer service, friendly and efficient. I would definitely use this service again.
 





 RANDI/WILL S 
Prompt and courteous service
 





 PHILIP / MARY LOU C 
Great service and price. Exactly as quoted.
 

Contact us today


call us for an appointment
336-993-8473
near by local auto car shop
1092 NC Highway 66 S
Kernersville, NC 27284
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