Auto Repair in Kernersville, NC

Genuine Car Care has helped me tremendously time and time again. The front desk service writers are kind, welcoming, and upfront with their customers and the technicians have never failed to provide quality repair and preventative work on our vehicles. We are always very satisfied with the work they do and feel grateful for their service!!

Allison Schmidt

The folks at Genuine are amazing. The service is always top notch and the price is right. I took my truck up there with an electrical issue and they quickly identified and resolved it and I was able to get my vehicle back the next day. I will continue to take my vehicles to Genuine and they have my highest recommendation.

Mark Pratt

I have taken both my personal vehicles and my fleet vehicles here for over 3+ years! Will and his team are excellent to deal with and the technicians are very knowledgeable and thorough! I have sent my wife on multiple occasions and they have always treated her with respect and made her feel welcome. Thanks Genuine Car Care!

Donald Schmidt

My car had squeaky brakes so I decided to bring it into genuine car care. I was told my front brakes were the culprit. I was given a full break down of exact measurements with pictures of the brake pads and rotors themselves. Very straight forward and work was completed in a timely manner. I will be back.

Tony G

Will is the man! I fully expected to hear news of a giant repair bill. Not only was it more affordable than I had hoped, the car drives better than it did when I went in! I had a 4 wheel alignment and calibration on my Model S. These guys serve up fresh honesty and simplicity, go get you some!

Scott Treadwell

I started using Genuine when my company started using them for their fleet maintenance and was so impressed with their service that I have been using them for the last 10 years for my personal vehicles. Gary, Will, Zach, Jennifer and the entire staff are very professional, amicable and their knowledge of what work I need completed is very impressive. I have never been told I needed something repaired when I didn’t and their work has always been outstanding. If you are looking for a reliable, t

Dar & Beverly McFarland

The folks at Genuine Car Care Center have once again helped me solve a problem with my car and refused to charge me. I am a female and very leary of taking my car in for service without my dad or husband. Today, I went to 2 gas stations and tried to add air to my dad’s truck tires. Three of the tires would not accept air but instead I was losing air. Because of my past excellent experience with GCCC – I took my dads truck to them and they were able to put air in my tires and did not try to sel

Lisa Moore

They were very honest with me and didn’t do work that wasn’t needed. That is very important when it comes to being a single woman and getting your car worked on. They did not talk down to me and were very good at explaining everything.

Lori Phillips

Met these guys a couple of years ago thru Don @ O Riley auto parts. I was trying to have new struts installed on my 08 Ford Taurus Ltd. When the local Ford dealer was unable to accomplish the job in 30 days I went to Genuine. They completed the task in 3 hours. Since then they have replaced my rear brakes and valve cover gaskets. I would highly recommend them to anyone wanting to keep a car in top running condition, even a old whoopee like mine. Thanks guys!

Stephen Karas

Women who wonder if there is a reputable repair shop for their car, need to look no further than this place! You will be treated with respect and courtesy. You are told your costs upfront. They do their best to solve whatever the difficulty is with your car. Check them out and see for yourself!

Lezah Arney

The customer service we received from Will and the Genuine team was fantastic. Will took time to explain the work done and made sure we were satisfied before we drove off. I will definitely recommend GCC to anyone needing auto work.

Harry Davis

I recently brought my vehicle in for a repair, and while there was an issue with the initial diagnosis, the way the shop handled it told me everything I needed to know about their integrity. They took full responsibility, made things right without adding to the bill, and treated me with respect throughout the process. As someone who does a lot of car work myself, I know how rare it is to find a shop that owns their mistakes and stands behind their work. You learn more about a company when some

Higher IT Solutions

Knowledgeable, friendly staff members that are willing to provide options for all my vehicles. Work is done quickly, but they take the time to make sure the car is working properly.

Brian Stewart

The wonderful caring team at Genuine Car Care are fantastic! They’re understanding, they listen, and they do what it takes to get your vehicle back up and running and in good order! Prices seem to be in good order for the market! ☺️

Drea Parker

Great place, honest work. Car repair has gotten really expensive. Genuine has tried to keep the price down as much as possible. Where Mr. Tire in Stokesdale wanted to charge me $1500 to replace a fuel line ( they wouldn’t replace just the hose where the leak was but required me to replace the metal line all the way back to the engine as well), Genuine replaced the flexible hose at the tank for $150. Recently I had 4 tires replaced on my Honda and they replaced a brake light that was out at no

Alan McLaughlin

This Car Care Center has gone above and beyond multiple times for me. Today, I knew I was having a tire problem, so I just drove directly there, no appointment. Couldn’t believe they fixed my tire “no charge”! I had a similar problem last year; fixed, no charge. Is this any way to run a business?!!! Their work is always done efficiently and completely, with written recommendations of future needs for my car. I highly recommend Genuine Car Care.

Carol Brown

This is the 2nd time of having work done. Each time they have completed all work as expected and in a timely manner. They are very professional and respectful to their customers. Booking my appointment online was very easy and user friendly.

Ken Pannell

Today was my first time here at their car wash. I must say I have been searching for a wash that would clean my car. The car washes I’ve tried just don’t cut it. This place has very nice workers and the wash has self wash and soft touch/touchless. I used soft touch. I was impressed . I had sn issue with my payment card and they assisted me. I will be making this my go to car wash. Also good price. I didn’t get many pictures just of the inside.

Kristie Wynne

I had very refreshing experience at Genuine Car Care Center the whole staff was very attentive. Marko was my mechanic he is well educated in his craft showed me everything that needed to get done to my 2021 Ford F-150 and he was very honest with me. I will be returning for any future work that is need for my truck and my families vehicles.

Steph Purry

Will Leeco and staff are freaking awesome! So nice to find a place that operates with high levels of integrity. They sure bailed me out of a bind. I got in a little over my head with a repair. I called Genuine Car Care and spoke to Will. I got my truck up there and within a few short hours I was back on the road. Really appreciate the time that Will and the rest of the staff took to get me back on the road. Price was extremely reasonable as well. Highly recommend this place!

Robert Moore

Came here a few weeks ago, and just found the buisness receipt again meaning to leave a review. Rob was absolutely FANTASTIC!! I have never felt more secure knowing he was able to fully fix my transmission after the place before still couldn’t fix it. I will be telling all my friends to ask for Rob next time !! Thank you Rob!!

liv lav

Very responsive and professional. They were able to do some complex work for me on short notice and got me back on the road quickly. I would definitely seek their repair services again.

Charles Reitz